Bench Jeweler

Helzberg Diamonds; Sioux Falls (SD); On-site; USD 22,041 - 38,572; Full time

Job summary

Helzberg Diamonds is seeking a skilled jewelry repair technician to provide high-quality repair services in designated stores, supporting sales and the five-star shopping experience.

The role requires advanced jewelry repair knowledge, strong problem-solving abilities, and meticulous attention to detail. You will manage materials, train store staff on repair policies, and work flexible hours including evenings, weekends, and holidays.

Qualifications

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills
• Must be detail oriented
• Strong communication skills

Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess
• Contributes to maximizing the financial return of precious metal recoveries by following proper asset recovery procedures
• Adheres to all safety-related procedures to reduce the risk of accidents
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures

Skills

Strong communication skills

Detail oriented

Problem solving

Decision making

Flexible schedule

Education

Associate's degree or equivalent

Tools

Jeweler's tools & machinery

Job description

Job Description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn‑around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety‑related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Ideal Candidate

• Associate's degree or equivalent from two‑year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem‑solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends, and holidays