Bench Jeweler

Helzberg Diamonds Shops, Inc.; Des Peres (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. seeks a skilled Jewelry Repair Specialist to provide high-quality repair services in designated stores, ensuring timely turnaround and support for store sales and a five-star shopping experience.

The role requires advanced knowledge of jeweler's tools and equipment, strong problem-solving abilities, and excellent communication skills. Flexibility to work evenings, weekends, and holidays is essential to meet store needs.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery and equipment with advanced jewelry repair knowledge.
• Strong problem-solving skills
• Detail oriented
• Strong communication skills
• Ability to work flexible hours including evenings, weekends and holidays

Responsibilities

• Contribute to the effective movement of client repairs while maintaining quality and turn-around time acceptable to the client.
• Ensure gold stock, findings, and loose stones are properly maintained and accounted for by completing paperwork accurately and storing materials properly.
• Properly manage supply expenses by maintaining adequate inventory levels without excess.
• Contribute to maximizing the financial return of precious metal recoveries by following asset recovery procedures.
• Adhere to all safety-related procedures to reduce the risk of accidents.
• Assist in training store associates concerning repair policies and procedures to ensure consistency in communication of repair information.

Skills

Strong communication skills

Detail oriented

Flexible hours

Good decision making

Education

Associate's degree or equivalent

Tools

Jeweler's tools & machinery

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include:

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays