Bench Jeweler

Helzberg Diamonds; Springfield (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Helzberg Diamonds is seeking Jewelers responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key responsibilities include moving client repairs efficiently, maintaining accurate gold stock and paperwork, managing inventory, and maximizing returns from precious metal recoveries, with a strong emphasis on safety and communication.

Qualifications

• Associate's degree or equivalent from a two-year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge.
• Ability to be a good decision maker with strong problem-solving skills.
• Must be detail oriented.
• Strong communication skills.
• Must be able to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn‑around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety‑related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Skills

Advanced jewelry repair knowledge

Strong communication skills

Detail oriented

Good decision making

Problem solving

Flexible hours

Education

Associate's degree or equivalent

Tools

Jeweler's tools, machinery & equipment

Job description

Job Description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

Key Responsibilities

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn‑around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety‑related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

Ideal Candidate

• Associate's degree or equivalent from a two‑year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge.
• Ability to be a good decision maker with strong problem‑solving skills.
• Must be detail oriented.
• Strong communication skills.
• Must be able to work flexible hours including evenings, weekends and holidays.