Bench Jeweler

Helzberg Diamonds; Plainfield (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking a Jewelers Repair Specialist in Indiana to provide high-quality jewelry repair services in designated stores, supporting sales and premium customer experience.

The role demands precise inspection, safe handling of materials, and timely repairs, along with keeping accurate records and assisting in training staff on repair policies. Flexible hours may apply.

Qualifications

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge.
• Ability to be a good decision maker with strong problem-solving skills required.
• Must be detail oriented.
• Strong communication skills.
• Must be able to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Provide high-quality jewelry repair services to clients in designated stores in a timely fashion.
• Contribute to effective movement of client repairs while maintaining quality and turnaround time.
• Ensure gold stock, findings, and loose stones are maintained and account for paperwork and storage.
• Spend supply expense dollars by maintaining adequate inventory levels without excess.
• Contribute to maximizing the financial return of precious metal recoveries by following asset procedures.
• Adhere to safety-related procedures to reduce risk of accidents.
• Assist in training store associates concerning repair policies and procedures to ensure consistency in communication.

Skills

Jeweler's tools knowledge

Problem solving

Attention to detail

Communication skills

Flexible hours

Education

Associate degree or equivalent

Tools

Jeweler tools & machinery

Job description

Jewelers at Helzberg Diamonds are responsible for providing high-quality jewelry repair services to clients of designated stores in a timely fashion to support store sales and the five-star shopping experience.

• Contributing to the effective movement of client repairs while maintaining a level of quality and turn-around time acceptable to the client.
• Ensures that gold stock, findings, and loose stones are properly maintained and accounted for by accurately completing paperwork and properly storing materials.
• Properly spends supply expense dollars by maintaining adequate inventory levels without excess.
• Contributes to maximizing the financial return of precious metal recoveries (hard scrap, filings, sweeps, vacuum bags, etc.) by following proper asset recovery procedures.
• Adheres to all safety-related procedures to reduce the risk of accidents.
• Ensures consistency in communicating repair information by assisting in training store associates concerning repair policies and procedures.

The ideal candidate will possess:

• Associate's degree or equivalent from two-year college or technical school, two to four years related experience or training, or equivalent combination of education and experience
• Advanced knowledge of jeweler's tools, machinery and equipment required along with advanced jewelry repair knowledge
• Ability to be a good decision maker with strong problem-solving skills required
• Must be detail oriented
• Strong communication skills
• Must be able to work flexible hours including evenings, weekends and holidays