Bench Hardware Diagnostics Technician

Inova Staffing; Chicago (IL); On-site; USD 215,000 - 279,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid holidays

Job summary

Fortinet is seeking an OT Specialist Systems Engineer to support sales teams by designing, demonstrating, and implementing tailored OT cybersecurity solutions for industrial environments.

You will lead hands-on evaluations, conduct technical workshops, and translate OT concepts into clear business value for executives and technical staff alike.

Qualifications

• Bachelor's degree (or equivalent experience) and 8-10 years in sales engineering, system integration, or OT/ICS consulting.
• Strong understanding of OT protocols (Modbus, DNP3, OPC-UA) and security standards (NIST 800-82R2, ISA/IEC 62443, NIST CSF) with Purdue/ISA 95 context.
• Hands-on experience with firewalls, IDS, and OT segmentation; ability to translate complex OT concepts to non-technical audiences.

Responsibilities

• Collaborate with account managers and sales engineers to understand customer objectives and design OT cybersecurity solutions.
• Lead technical evaluations and proofs of concept (POCs) to demonstrate solution effectiveness in customer environments.
• Develop robust solution architectures and SME-level proposals for Fortinet's OT offerings.
• Deliver engaging demonstrations and workshops for technical and non-technical stakeholders.
• Produce technical documentation and enablement materials to support sales and customer success.
• Stay current on OT cybersecurity trends and contribute to product feedback with internal teams.

Skills

OT protocols

Modbus

DNP3

OPC-UA

NIST 800-82R2

ISA/IEC 62443

OT network segmentation

Strong communication

Presentation skills

Education

Bachelor's degree or equivalent experience

Tools

Fortinet OT product suite

OT networking hardware

Job description

As an OT Specialist Systems Engineer at Fortinet, you will play a critical role in supporting our sales engineering and sales teams, delivering tailored cybersecurity solutions that address the unique challenges of Operational Technology (OT) environments. Your technical expertise will be essential in designing, demonstrating, and implementing solutions that align with the specific business needs of our clients.

This position places you at the forefront of pre-sales engagements, collaborating closely with sales engineers to deeply understand client objectives, showcase Fortinet's OT product offerings, and drive customer success. Your ability to conduct hands-on evaluations, address technical complexities, and articulate the value of Fortinet's cybersecurity solutions will be central to our mission of securing industrial and critical infrastructure.

Key Responsibilities

• Customer-Centric Collaboration:
• Partner with account managers and sales engineers to fully understand customer security objectives and challenges.
• Design customized OT cybersecurity solutions leveraging Fortinet's product suite, ensuring alignment with business goals.
• Technical Leadership:Develop robust solution architectures and compelling technical proposals that highlight the value and differentiation of Fortinet's OT offerings. Act as a subject matter expert (SME) for Fortinet's OT products, technologies, and industry best practices.
• Engaging Presentations & Demonstrations:Deliver engaging presentations to diverse audiences, including technical stakeholders, executives, and non-technical decision-makers. Conduct hands-on product demonstrations and technical workshops that effectively communicate the benefits of Fortinet's solutions.
• Evaluation & Support:Lead technical evaluations, including proofs of concept (POCs), to demonstrate the effectiveness of Fortinet's solutions in customer environments. Provide expert guidance throughout the evaluation process, addressing technical inquiries and ensuring customer confidence.
• Industry Expertise & Continuous Improvement:Stay current on cybersecurity trends, OT-specific threats, and emerging technologies to inform customer engagements and internal strategies. Collaborate with Consulting Systems Engineering and Product Management teams to provide feedback and drive product enhancements.
• Documentation & Enablement:Develop and maintain technical documentation, reports, and enablement materials to support sales efforts and customer success.

Qualifications

• Education & Experience:Bachelor's degree (or equivalent experience). 8-10 years of experience in sales engineering, system integration, or consulting within OT/ICS environments.
• Technical Expertise:Strong understanding of OT protocols (e.g., Modbus, DNP3, OPC-UA) and IC ... Experience in applying OT/ICS Security standards and guidelines including NIST 800-82R2, ISA/IEC 62443, NIST CSF as well as ISA 95 manufacturing guidelines (Purdue Reference Model) and Industry 4.0 Digitalization, IT/OT convergence initiatives. Hands-on experience with firewalls, intrusion detection systems, and OT network segmentation.
• Soft Skills & Competencies:Exceptional communication and presentation skills, with the ability to translate complex technical concepts for non-technical audiences. Strong problem-solving and critical-thinking skills to address unique OT challenges effectively.
• Preferred Qualifications:Industry certifications such as CISSP, CISM, GICSP, or equivalents. Experience in industries like energy, manufacturing, transportation, or critical infrastructure. Knowledge of IIoT, edge computing, and OT/IT convergence challenges.

Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $215,400 - $278,700 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.