Ben & Jerry's Store Manager

Ben & Jerry's Connecticut; West Hartford (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with bonus

Health benefits

PTO

Wellness support

Ice cream perks

Growth opportunities

Job summary

Ben & Jerry's Connecticut in West Hartford is seeking a Store Manager to lead the day-to-day shop operations, coach a high-performing team, and deliver standout guest experiences while maintaining a healthy, fun, and values-driven culture with ice cream always close by.

You will own daily operations, manage sales and labor, and balance performance with culture. The role offers a people-first, growth-oriented environment with ice cream perks and a commitment to community involvement.

Qualifications

• 2+ years of management or general management experience.
• Strong leadership and people skills.
• Operational confidence and a team-focused mindset.

Responsibilities

• Lead, coach, and develop a high-performing team.
• Create consistent, feel-good guest experiences.
• Manage sales, labor, and daily operations with care and accountability.
• Balance results with culture—because both matter.
• Represent the brand and show up for the local community.

Skills

Leadership

Communication

People skills

Team management

Customer service

Job description

Shop Manager - Ben & Jerry's

Lead a Business. Build a Team. Make People Happy.

Pay: $22-25 an hour plus tips. This role is for a people-first leader who knows how to run a strong operation and create a culture people love showing up for. As a Store Manager, you'll own the day-to-day success of the shop--leading your team, delivering standout guest experiences, and keeping the business healthy, fun, and values-driven (with ice cream always close by).

What You'll Do

• Lead, coach, and develop a high-performing team
• Create consistent, feel-good guest experiences
• Manage sales, labor, and daily operations with care and accountability
• Balance results with culture--because both matter
• Represent the brand and show up for the local community

What We Offer

• Competitive pay with bonus opportunities
• Health benefits, PTO, and wellness support
• A people-first, purpose-driven culture
• Ice cream perks (obviously)
• Growth opportunities for leaders who want to make an impact

What You Bring

• 2+ years of management or general management experience
• Strong leadership, communication, and people skills
• Operational confidence and a team-focused mindset
• Genuine care for your team and guests, high standards, and a love for great ice cream