Team Member

Ben & Jerry's Connecticut; South Windsor (CT); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Competitive pay including tips

Flexible scheduling

Growth opportunities

Fun, inclusive work environment

Job summary

Ben & Jerry's Connecticut Scoop Shop is looking for friendly team members to scoop joy, serve customers, and help keep the shop running smoothly in a fast-paced environment.

You will operate the POS, handle cash and tips, keep the counter and back area stocked, and contribute to a fun, inclusive workplace where guest service matters as much as quality.

Flexible days, nights, weekends and holidays are needed, with lifting up to 30 lbs and standing for long periods.

Qualifications

• Previous customer service experience preferred.
• Ability to stand for long periods and lift up to 30 lbs.
• Flexible availability including nights, weekends, and holidays.
• Positive attitude and team-first mindset.

Responsibilities

• Scoop, serve, and sell ice cream and treats with quality and presentation.
• Deliver fast, friendly customer service.
• Operate the POS, handle cash and tips accurately.
• Keep the shop clean, stocked, and organized.
• Work with a high-energy team to manage busy shifts while following safety standards.

Skills

Customer service

Cash handling

Teamwork

Reliability

Punctuality

Food safety

Tools

POS system

Job description

Company Overview

Ben & Jerry's Scoop Shop is all about serving up joy, one scoop at a time. We believe work should be fun, welcoming, and rooted in values like community, fairness, and inclusivity.

Company Overview

Ben & Jerry's Scoop Shop is all about serving up joy, one scoop at a time. We believe work should be fun, welcoming, and rooted in values like community, fairness, and inclusivity.

Our team members bring the energy that turns a simple ice cream run into a memorable experience for every guest who walks through the door.

The Opportunity

This role is a chance to get paid to scoop joy (and sprinkles) in a fun, fast-paced environment where your personality and people skills matter as much as your ability to work hard.

If you enjoy working with people, thrive on busy shifts, and want a role where you can grow with the company while being yourself, you’ll feel right at home here.

What You'll Do

• Scoop, serve, and sell Ben & Jerry's ice cream, shakes, and other treats with consistent quality and presentation.
• Deliver fast, friendly, and memorable customer service that keeps guests coming back.
• Operate the point-of-sale system, handle cash and tips accurately, and process transactions efficiently.
• Keep the shop clean, stocked, and organized, from the front counter to the back of house.
• Work as part of a high-energy team to keep service smooth during busy shifts while following all food safety and company standards.

What Success Looks Like

• Within your first few weeks, you confidently scoop, ring up orders, and handle rush periods with a smile.
• Customers regularly leave happy, feel welcomed, and often compliment the service you and the team provide.
• You consistently follow cleanliness and food safety procedures, keeping the shop looking and feeling great.
• Your teammates and supervisors see you as reliable, punctual, and someone who helps keep the energy positive on every shift.

What We're Looking For

• A positive attitude, strong people skills, and a genuine desire to make customers smile.
• Reliability and punctuality—you show up on time, ready to work, and ready to help the team.
• Comfort working in a fast-paced environment, standing for long periods, and lifting up to 30 lbs.
• Flexible availability for days, nights, weekends, and holidays, and a team-first mindset (interest in leadership is a plus, but not required).

Compensation And Benefits

• $20–$24 per hour (including tips)
• Fun, inclusive, and supportive work environment
• Opportunities to grow with the company
• Flexible scheduling