Bellstaff, Mammoth Mountain Inn, Winter 26-27

Alterra Mountain Company; Mammoth Lakes (CA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Ski passes for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Background check

Job summary

Mammoth Mountain in Mammoth Lakes, California, is seeking a guest services ambassador for a seasonal role at the resort. You will meet and greet guests, assist with valet services, and share information about rooms, the ski area and local surroundings.

Requirements include a High School Diploma or equivalent, at least two years of guest service or sales experience, and a valid California driver’s license. The position pays $17.00 hourly and offers equal opportunity employment plus assorted

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of guest service, public relations or sales experience.
• Hotel or Resort experience preferred.
• Professional demeanor, attitude and appearance.

Responsibilities

• Meets and greets guests as they arrive at the resort.
• Opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage.
• Removes luggage from cars and place on bell carts.
• Responsible for parking cars utilizing the valet service.
• Provides information about rooms, hotel, ski area and local area.
• Assists guests with valet parking.
• Provide guests with ski valet services.
• Assist the front desk with service delivery of newspapers, packages, and towels.
• Offers additional and concierge services.
• Sells hotel by offering property shows and answering general inquiries.
• Completes daily checklist to maintain the overall appearance of the hotel and guest experience; which includes but is not exclusive to snow shoveling, trash removal and light cleaning.
• Performs related services as requested by Front Desk and Management.
• Cross training in alternative departments and properties included.

Skills

Guest service

Public relations

Sales experience

Education

High School Diploma or equivalent

Job description

Seasonal At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match
• *Offers of employment may be contingent upon successful completion of a background check

A little about this position

• Meets and greets guests as they arrive at the resort.
• Opens car doors and welcomes guests to the hotel.
• Offers guests assistance with valet services and luggage.
• Removes luggage from cars and place on bell carts.
• Responsible for parking cars utilizing the valet service.
• Provides information about rooms, hotel, ski area and local area.
• Assists guests with valet parking.
• Provide guests with ski valet services.
• Assist the front desk with service delivery of newspapers, packages, and towels.
• Offers additional and concierge services.
• Sells hotel by offering property shows and answering general inquiries.
• Completes daily checklist to maintain the overall appearance of the hotel and guest experience; which includes but is not exclusive to snow shoveling, trash removal and light cleaning.
• Performs related services as requested by Front Desk and Management.
• Cross training in alternative departments and properties included.

Requirements

• High School Diploma or equivalent.
• Minimum of 2 years of guest service, public relations or sales experience.
• Hotel or Resort experience preferred.
• Professional demeanor, attitude and appearance.
• Strong work ethic.
• Ability to effectively communicate to guests, employees & management.
• Ability to perform under pressure.
• Ability to solve problems using common sense and hotel policy.
• Willing to carry out instructions & Hotel policies.
• Must have valid California driver's license.

Hourly pay rate: $17.00

Mammoth Mountain is an equal opportunity employer.

Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.

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