Front Office Representative, Year Round, $21 Per Hour, Various Properties

Schweitzer; Mammoth Lakes (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free season pass for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment Rental discount

Friends and Family vouchers

Retail & Food discount

401k with company match

Job summary

Mammoth Mountain is seeking a Lodge Guest Services Agent in Mammoth Lakes, CA. Greets, registers, and assigns rooms, dispatches lodge staff, makes and changes reservations, and handles guest inquiries.

This role supports multiple properties including Tamarack Lodge and The Westin Monache, with a focus on delivering a warm mountain hospitality experience. Hourly rate shown, opportunities for advancement, and a comprehensive perks program including free skiing, guest discounts, and a 401(k) with

Qualifications

• High school graduate with general business office training or equivalent experience.
• Basic computer skills required.
• Minimum of one year experience in public or guest relations service.
• Ability to effectively present information in one-on-one and small group situations to guests.
• Ability to apply common sense and understanding to carry out instructions furnished in written and oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

• Greets, registers, and assigns rooms to Guests.
• Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests.
• Makes, changes and cancels reservations.
• Serves as Lodge telephone operator.
• Answers inquiries pertaining to hotel services as well as other Mammoth California services.
• Computes bill, collects payment, and checks guests out of the hotel.

Skills

Guest relations

Basic computer skills

Communication skills

Education

High school diploma or equivalent

Job description

Year Round At Mammoth Mountain, you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts. Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match *Offers of employment may be contingent upon successful completion of a background check

A little about this position:

Greets, registers, and assigns rooms to Guests. Dispatches Lodge Staff such as Housekeepers and Maintenance Service employees in response to Guest requests. Makes, changes and cancels reservations. Serves as Lodge telephone operator. Answers inquiries pertaining to hotel services as well as other Mammoth California services. Computes bill, collects payment, and checks guests out of the hotel. NOTE: This listing serves to hire for all of our hotel properties- Tamarack Lodge, Mammoth Mountain Inn, Juniper Springs Resort, The Village Lodge, and The Westin Monache. If you have a preferred property, please let us know in your application.

Requirements:

• High school graduate with general business office training or equivalent experience.
• Basic computer skills required.
• Minimum of one year experience in public or guest relations service.
• Ability to effectively present information in one-on-one and small group situations to guests.
• Ability to apply common sense and understanding to carry out instructions furnished in written and oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Hourly pay rate: $21.00

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.

Working in the iconic mountains of California is a dream we want to help you achieve and it all starts here. There is typically an array of positions available, falling into either the seasonal or full-time/year-round categories. So, whether you are looking to start a career or spend a season with us, we've got an opening that's right for you. Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry. We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations. The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.

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