Bellperson/Porter

Hilton; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Full time

Job summary

Hilton is seeking a Bellperson/Porter to provide outstanding guest service at our hotel in Philadelphia. You will greet guests, assist with luggage, and help them become familiar with rooms and amenities to create memorable stays.

Responsibilities include transporting luggage, operating property vehicles when needed, and maintaining clean equipment and work areas to meet Hilton standards of hospitality.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Bellperson/Porter , you're not just assisting guests with transporting and storing luggage - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarise guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organise, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.