Bellperson - Shuttle Driver

CP Raleigh-Emperor Blvd LLC; Durham (NC); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) with company match

Discounted room rates at Concord‑manag

Training, development, and careeradv

Job summary

Concord Hospitality invites applications for a Bellperson to support guests from arrival to departure at our Durham, NC property. The role emphasizes a proactive, friendly, and professional guest experience, assisting with luggage, transportation, and information about local services.

Ideal candidates will have strong interpersonal skills, a customer-focused attitude, and the flexibility to work varied shifts, including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred
• Strong interpersonal and communication skills
• Ability to provide excellent customer service in a fast-paced environment
• Detail-oriented with organizational skills to manage guest belongings
• Flexibility to work varied hours, including evenings, weekends, and holidays
• Positive attitude and commitment to teamwork

Responsibilities

• Assist guests with luggage, transportation, and general requests
• Transport guests to the airport and valet their cars when requested
• Escort guests to accommodations, inspect rooms, and respond to needs promptly
• Organize and store luggage securely in designated areas
• Provide accurate information about hotel services, local attractions, and city events
• Maintain a professional, welcoming presence in guest reception areas
• Perform additional duties as assigned to support guest satisfaction

Skills

Interpersonal skills

Communication skills

Customer service

Detail-oriented

Flexibility to work varied hours

Teamwork

Education

High school diploma or equivalent preferred

Job description

As a Bellperson at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

• Assist guests with luggage, transportation, and general requests
• Transport guests to the airport and valet their cars when requested
• Escort guests to accommodations, inspect rooms, and respond to needs promptly
• Organize and store luggage securely in designated areas
• Provide accurate information about hotel services, local attractions, and city events
• Maintain a professional, welcoming presence in guest reception areas
• Perform additional duties as assigned to support guest satisfaction

Qualifications

• High school diploma or equivalent preferred
• Strong interpersonal and communication skills
• Ability to provide excellent customer service in a fast-paced environment
• Detail-oriented with organizational skills to manage guest belongings
• Flexibility to work varied hours, including evenings, weekends, and holidays
• Positive attitude and commitment to teamwork

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.