Bellperson

Westin Atlanta Gwinnett; Duluth (GA); On-site; USD 21,000 - 26,000; Part time

Job summary

Westin Atlanta Gwinnett in Duluth, GA is seeking a Part-Time Front Office Associate to assist guests with luggage, check-in/check-out, and provide information on hotel services and local attractions.

You will escort guests to rooms, respond to requests promptly, maintain a welcoming reception area, and support guest satisfaction with professional, friendly service.

Qualifications

• Strong interpersonal and communication skills required.
• Customer service oriented in a fast-paced environment.
• Detail-oriented with organizational abilities.
• Flexibility to work varied hours, including evenings and weekends.

Responsibilities

• Assist guests with luggage, transportation, and general requests.
• Escort guests to accommodations, inspect rooms, and respond promptly to needs.
• Organize and store luggage securely in designated areas.
• Provide accurate information about hotel services, local attractions, and city events.
• Maintain a professional, welcoming presence in guest reception areas.
• Perform additional duties to support guest satisfaction.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Attention to detail

Flexibility

Education

High school diploma

Job description

• On-site
• Front Office
• Part-Time

Description

• Assist guests with luggage, transportation, and general requests
• Escort guests to accommodations, inspect rooms, and respond to needs promptly
• Organize and store luggage securely in designated areas
• Provide accurate information about hotel services, local attractions, and city events
• Maintain a professional, welcoming presence in guest reception areas
• Perform additional duties as assigned to support guest satisfaction

Qualifications

• High school diploma or equivalent preferred
• Strong interpersonal and communication skills
• Ability to provide excellent customer service in a fast-paced environment
• Detail-oriented with organizational skills to manage guest belongings
• Flexibility to work varied hours, including evenings, weekends, and holidays
• Positive attitude and commitment to teamwork

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.