Van Driver/Bellperson: Part-time

CP Atlanta-769 Highway 494 LLC; Atlanta (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

Concord Hospitality, Atlanta-area hotel, is seeking a part-time Front Desk/Guest Services associate who thrives on hospitality and guest interaction. You will be at the hub of guest activity, ensuring a memorable arrival, stay, and departure experience with proactive and caring service.

Responsibilities include assisting guests with luggage, greeting arrivals, escorting guests to rooms, answering questions, and upholding the company culture of respect and accountability.

Qualifications

• Must have valid driver's license.
• Excellent guest service skills may be required.

Responsibilities

• Read, match, and assist guests with luggage/tags, write claim tickets and detach portion to give to guest(s).
• Driver greets guests and transports them to destinations to deliver outstanding guest service.
• Greet arriving and departing guests in a timely, friendly and efficient manner.
• Escort customers to accommodations, inspect rooms and respond to guest requests.
• Organize and store luggage in designated areas.
• Answer questions and provide accurate information regarding hotel services.
• Stay informed on local events and entertainment for guests.
• Perform other duties as assigned.

Job description

Shift Times: Morning/Mid-day/Evening shifts (must have open availability for weekdays and weekends)

Part-time position only

We are looking for people that have a passion to serve others! Working in our guest reception area means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and other

RESPONSIBILITIES:

• 1. Read, match, and assist guests with luggage/tags, write claim tickets and detach portion to give to guest(s).
• 2. Driver is responsible for greeting guests and driving guests to and from requested destinations in the hotel's continuing effort to deliver outstanding guest service.
• 3. Greet arriving and departing guests in a timely, friendly and efficient manner.
• 4. Escort customers to accommodations, visually inspect room and respond to any guest requests.
• 5. Organize and store luggage as necessary in a designated area.
• 4. Answer questions and offer assistance giving accurate information regarding all hotel service to the guests.
• 5. Stay informed on current events and entertainment around the city.
• 6. Performs any other job related duties as assigned.
• 7. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.
• 8. Stock the pantry for guests
• 9. Must have valid driver's license.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.