Bellperson (PT)

ViziRecruiter,LLC.; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

An entertainment provider in Detroit is looking for a dedicated Bellperson to assist guests with transporting luggage and providing excellent service. Ideal candidates should possess strong communication skills and a commitment to guest satisfaction while adhering to health and safety standards. This role is part of a fast-paced environment where teamwork and attention to detail are essential.

Qualifications

• Ability to read, write, and communicate verbally in English.
• Ability to perform intermediate math.

Responsibilities

• Assist guests in transporting luggage to and from guest rooms.
• Greet guests and escort them to their rooms.
• Maintain constant communication with transportation and front desk.

Skills

Good verbal communication & listening skills

Knowledge of telecommunications systems

Great guest service skills

Trustworthy and responsible

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• The Bellperson assists guests in transporting luggage to and from guest rooms, coordinates guests' needs, requests and inquiries.
• Greet guests and escort them to their rooms when needed.
• Handles luggage for guests upon arrival or departure.
• Transports luggage between lobby and guest rooms.
• Receive and mark baggage by completing and attaching claim checks.
• Assist physically challenged guests with special needs.
• Maintain presentable entrances.
• Assist the Front Desk in delivering quick and efficient service to hotel guests.
• Maintain constant communication with transportation, front desk, and messaging/PBX team members.
• Assist guests with general questions about the rooms or other points of interests.
• Comply with all health and safety standards.
• Attend meetings as scheduled.
• Other job‑related duties as assigned.

Requirements

• Good verbal communication & listening skills.
• Knowledge of telecommunications systems.
• Knowledge of relevant equipment and ability to move people and goods.
• Great guest service skills.
• Trustworthy and have the ability to take care with people & protect property.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in maintaining effective working relationships with team members and guests.
• Ability to read, write, and communicate verbally in English.
• Ability to perform intermediate math.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.