Bellperson, Guest Services — Luxury Hotel Experience

Montage International; Utah; On-site; USD 19,000 - 25,000; Full time

Job summary

Montage Deer Valley in Utah is seeking a Bellperson, Guest Services to assist the Rooms leadership team in delivering exceptional guest experiences. You will engage guests throughout the hotel and manage the full-cycle luggage experience, ensuring smooth transitions between services and amenities.

The role requires a friendly, guest-focused approach, with at least two years in customer service and a high school diploma. Luxury hotel experience is preferred and physical tasks are part of the job.

Qualifications

• Minimum of two years in customer service.
• Ability to speak and understand English; hospitality experience preferred.
• Polished presentation and professional demeanor required.

Responsibilities

• Assist with full-cycle guest luggage program.
• Facilitate hotel room orientations and deliver amenities to guest rooms.
• Relay information about rooms, services and hotel features to guests.
• Drive hotel vehicles off property for guest drop-offs/pick-ups or item retrievals as needed.

Skills

Customer service

Guest relations

Communication

Education

High School Diploma or equivalent

Job description

Montage Deer Valley in Utah is seeking a Bellperson, Guest Services to assist the Rooms leadership team in delivering exceptional guest experiences. You will engage guests throughout the hotel and manage the full-cycle luggage experience, ensuring smooth transitions between services and amenities.

The role requires a friendly, guest-focused approach, with at least two years in customer service and a high school diploma. Luxury hotel experience is preferred and physical tasks are part of the job.