Guest Experience Bell Desk Specialist

Montage International; New Jersey; On-site; USD 42,000 - 44,000; Full time

Job summary

Montage International's Bellperson position at Pendry Natirar in Peapack, NJ seeks an energetic individual to engage guests and manage the full-cycle luggage experience, assisting the Rooms leadership team to deliver exceptional guest experiences.

Requirements include at least two years of customer service, a high school diploma, and prior luxury hotel or bell position experience preferred; strong English communication is essential.

Qualifications

• Minimum of two years’ experience in customer service.
• High School Diploma or equivalent.
• Luxury hotel experience preferred.
• Prior Bell position experience preferred.

Responsibilities

• Assisting with full-cycle guest luggage program.
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed.
• Driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

Skills

Customer service

English proficiency

Education

High School Diploma

Job description

Montage International's Bellperson position at Pendry Natirar in Peapack, NJ seeks an energetic individual to engage guests and manage the full-cycle luggage experience, assisting the Rooms leadership team to deliver exceptional guest experiences.

Requirements include at least two years of customer service, a high school diploma, and prior luxury hotel or bell position experience preferred; strong English communication is essential.