Bellperson

AccorHotel; Dallas (TX); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Discounted rates

Career development

CSR opportunities

Job summary

Fairmont Dallas, located in the Arts District of downtown Dallas, is seeking a Bellperson to welcome guests and assist with luggage, messages and items throughout the property. You will personally orient guests to their rooms, ensuring a professional, friendly experience from arrival to departure.

The role requires a service-focused mindset, the ability to work under pressure and excellent communication. Shift flexibility, including mornings, evenings and weekends, is essential.

Qualifications

• Service focused personality; customer-related experience an asset.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication skills and professional presentation.
• Team-oriented and flexible to work varied shifts.

Responsibilities

• Timely delivery of guests' luggage, messages and items within the property.
• Personalize guests' room orientation in a friendly, professional manner.
• Maintain lobby presence as an ambassador of the property and brand, delivering exceptional service.

Skills

Customer service

Communication

Teamwork

Fluent English

Job description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Bellperson

Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests' belongings will ensure that our guests Feel Welcome as soon as they arrive.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Timely delivery of guests' luggage, messages and any other items for delivery within the property
• Personalize guests' orientation of their room in a professional, friendly and engaging way
• Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests

Your experience and skills include:

• Service focused personality is essential; customer related experience an asset
• Ability to work well under pressure in a fast paced environment
• Excellent communication skills and a professional presentation
• Ability to work cohesively with fellow colleagues as part of a team
• Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, holidays.
• Fluent in English

Physical Aspects of Position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Visa Requirements:

Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/