Banquet Server (On-Call)

Fairmont Hotels & Resorts; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Fairmont Dallas, located in the Arts District of downtown Dallas, seeks a friendly server to set up tables, serve beverages and food, and process payments while maintaining clean work areas and equipment. Excellent English communication and teamwork are essential.

Requirements include minimum 18 years old, 1 year of server experience, and food handling certification. Knowledge of various service styles and a proactive, detail-oriented approach are valued for this role.

Qualifications

• Minimum 18 years of age to serve alcoholic beverages.
• 1 year experience as a Restaurant or Banquet Food Server.
• Food handling certificate.
• Fluency in English, both verbal and non-verbal.
• Provide legible communication.
• Compute basic arithmetic.
• Ability to: perform job functions with attention to detail, speed and accuracy.
• prioritize and organize.
• be a clear thinker, remaining calm and resolving problems using good judgement.
• follow directions thoroughly.
• understand guest’s service needs.
• work cohesively with co-workers as part of a team.
• work with minimal supervision.
• maintain confidentiality of guest information and pertinent hotel data.
• Knowledge of various food service styles (i.e., French service, Russian service, tableside flambe service, Butler style service).

Responsibilities

• Set up assigned tables and ensure correct setup according to hotel standards.
• Retrieve and serve alcoholic and non-alcoholic beverages and food orders to guest tables.
• Take beverage orders and collect payments where applicable.
• Maintain cleanliness and proper condition of work areas and equipment.

Skills

Fluency in English

Attention to detail

Ability to multitask

Legible communication

Teamwork

Customer service orientation

Basic arithmetic

Spanish (desirable)

Education

High school diploma or equivalent

Food handling certificate

Certification in liquor, wine and food service

Culinary training (desirable)

Job description

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over fifty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Job Description

Set up assigned tables, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according to Hotel specifications and group requirements, courteously and efficiently. Take beverage orders and collect payments where specified. Maintain cleanliness and condition of the work areas and equipment.

Qualifications

Essential:

• Minimum of 18 years of age to serve alcoholic beverages.
• 1 year experience as a Restaurant or Banquet Food Server.
• Food handling certificate.
• Fluency in English, both verbal and non-verbal.
• Provide legible communication.
• Compute basic arithmetic.
• Ability to:
• perform job functions with attention to detail, speed and accuracy.
• prioritize and organize.
• be a clear thinker, remaining calm and resolving problems using good judgement.
• follow directions thoroughly.
• understand guest’s service needs.
• work cohesively with co-workers as part of a team.
• work with minimal supervision.
• maintain confidentiality of guest information and pertinent hotel data.
• Knowledge of various food service styles (i.e., French service, Russian service, tableside flambe service, Butler style service).

Desirable

• High school graduate or equivalent vocational training certificate.
• Certification of previous training in liquor, wine and food service.
• Previous Culinary training.
• Knowledge of specific room set-up styles.
• Fluency in a foreign language, preferably Spanish.
• Certification in an alcoholic awareness program.
• Certification in CPR.
• Ability to suggestively sell.
• Previous guest relations training.

Physical Abilities

• Exert physical effort in transporting 25 to 50 pounds.
• Endure various physical movements throughout the work areas.
• Reach 1-2 feet.
• Remain in stationary position for 30 minutes to 2 hours throughout work shift.

Satisfactorily communicate with guests, management and co-workers to their understanding.

Additional Information

Visa Requirements: Successful candidates must be legally eligible to work in the United States.

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