Bellperson

Omni Hotels & Resorts; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Omni Boston Hotel at the Seaport is seeking an Overnight Bell Person to deliver exceptional guest service in the Seaport's premier AAA Four Diamond hotel. You will greet guests, assist with luggage, and anticipate guest needs during the overnight shift, ensuring a seamless and memorable stay.

Join a team that values creativity, teamwork, and personal excellence. The role requires flexibility for nights, weekends, and holidays, with competitive starting wages and opportunities to grow within Omni

Qualifications

• Previous luxury hotel experience is required.
• Valid driver's license required.
• Strong communication and organizational abilities.
• Flexible hours including nights, weekends, and holidays.
• Ability to stand for the entire shift.
• Ability to communicate effectively with guests and associates.

Responsibilities

• Greet guests and welcome them to the hotel.
• Unload guest luggage and bring inside to the bell stand.
• Assist in transport and storage of luggage.
• Maintain a professional appearance per Omni Boston Seaport standards.
• Control traffic flow in and out of the motor lobby.
• Speak to guests in a friendly, warm manner.
• Call taxi or other transportation as needed.
• Be knowledgeable of hotel amenities and local points of interest.
• Perform other duties as required by management.

Skills

Previous luxury hotel experience

Valid driver's license

Communication skills

Organizational skills

Flexibility for nights/weekends/holid

Stand for entire shift

Guest service mindset

Job description

Omni Boston Hotel at the Seaport
DON'T JUST FOLLOW TRENDS. SET THEM AT THE OMNI BOSTON HOTEL AT THE SEAPORT
We don't do cookie-cutter. At Omni, we look for individuals who bring fresh perspectives, bold ideas, and their authentic selves to the team every single day. You won't be asked to conform-you'll be encouraged to stand out.
While we celebrate individual artistry, however, we win as a team. Our shared mission depends on trust, collaboration, and a dedication to uplifting the entire Omni family.
Grab the reins and help design the future of the Seaport's most vibrant destination. For us, creativity isn't a department - it's a mindset. It's woven into everything we do and embodied by everyone who walks through our doors. Performance realities will always exist, but we view those constraints as a creative challenge to push past, never a limit.
The Omni Boston Hotel at the Seaport is a AAA Four Diamond destination located in the heart of the bustling Seaport District. The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and over 100,000 square feet of state-of-the-art event space.
Bring your passion to a team voted one of the "Best Places to Work" by the Boston Business Journal!

JOB DESCRIPTION

The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestrooms with 52 suites, seven delectable dining experiences, a scenic rooftop pool, a luxury Breve Spa, and more than 100,000 square feet of meeting and event space allowing to provide each guest a unique and memorable experience. Come join the team that was voted "2023 Best Places to Work" by the Boston Business Journal!
Creativity must infuse everything we do, and everyone in the hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity. We believe there is always a way. If we don't have the solution, we dig deeper creatively to find one.

Local 26 Contract stipulates starting rate per hour at $18.38 and after 6 Months of service, rate increases to $19.70 per hour. After one year of service, hourly rate per hour increases to $26.26.

POSITION OVERVIEW

Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.
The Overnight Bell Person is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests' needs during the overnight shift.

RESPONSIBILITIES

• Greet guests and welcome them to the hotel.
• Unloads guest luggage from a variety of types of transportation and brings inside to the bell stand.
• Assists in the transport and storage of guest luggage.
• Maintain a professional, neat, and organized appearance according to Omni Boston Seaport standards.
• Controls the traffic flow in and out of the motor lobby.
• Speak to guests in a friendly, warm manner, making them feel welcome at the hotel.
• Calls for taxi, or other method of transportation, as needed.
• Be Knowledgeable of all hotel amenities and with different points of interest.
• Perform any other duties required by management.

QUALIFICATIONS

• Previous luxury hotel experience is required.
• Valid driver's license required.
• Ability to communicate effectively, exceptional organizational skills, an ability to work well under pressure and meet deadlines.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends, and holidays.
• Ability to stand for the entire scheduled shift.
• Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].