Utility Steward

Omni Hotels & Resorts; Boston (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance and matching 401(k)

Generous Paid Time Off after 90 days

Complimentary meals

Discounted associate rates at Omni

Job summary

Omni Boston Hotel at the Seaport is seeking a Utility Cleaner PM to ensure that assigned housekeeping areas are kept clean and fully stocked. This role also services public areas and Associate areas to meet Omni standards.

Local 26 contract stipulates starting rate per hour at $23.16 with increases to $24.81 after 6 months and $33.08 after one year. We value teamwork, safety, and exceptional guest service in a fast-paced environment.

Qualifications

• Excellent customer service and verbal communication skills.

Responsibilities

• Responds to all guest requests appropriately.
• Cleans and stocks linen room / supply closets to appropriate par level.
• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.
• Cleans all furniture, lamps, picture frames and mirrors are clean daily.
• To provide full servicing of guest rooms upon request.
• Replaces any light bulbs in lighting fixtures as needed.
• Responsible for restocking caddies and refilling chemical bottles for Guest Room Attendants.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

Skills

Customer service

English proficiency

Job description

Omni Boston Hotel at the Seaport

DON'T JUST FOLLOW TRENDS. SET THEM AT THE OMNI BOSTON HOTEL AT THE SEAPORT

We don't do cookie-cutter. At Omni, we look for individuals who bring fresh perspectives, bold ideas, and their authentic selves to the team every single day. You won't be asked to conform-you'll be encouraged to stand out.

While we celebrate individual artistry, however, we win as a team. Our shared mission depends on trust, collaboration, and a dedication to uplifting the entire Omni family.

Grab the reins and help design the future of the Seaport's most vibrant destination. For us, creativity isn't a department - it's a mindset. It's woven into everything we do and embodied by everyone who walks through our doors. Performance realities will always exist, but we view those constraints as a creative challenge to push past, never a limit.

The Omni Boston Hotel at the Seaport is a AAA Four Diamond destination located in the heart of the bustling Seaport District. The property boasts 1,054 beautifully appointed guest rooms (including 52 suites), seven unique dining experiences, a scenic rooftop pool, the luxury Breve Spa, and over 100,000 square feet of state-of-the-art event space.

Bring your passion to a team voted one of the \"Best Places to Work\" by the Boston Business Journal!

POSITION OVERVIEW

Grab the reigns and help shape the future of the Seaport's best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

As a Utility Cleaner PM, the role is to ensure that assigned housekeeping areas are kept clean and fully always stocked. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.

Local 26 Contract stipulates starting rate per hour at $23.16 and after 6 Months of service, rate increases to $24.81 per hour. After one year of service, hourly rate per hour increases to $33.08.

RESPONSIBILITIES

• Responds to all guest requests appropriately.


• Cleans and stocks linen room / supply closets to appropriate par level.


• Keeps corridors on guest room floors clean and well maintained, helping move tables and trays.


• Cleans all furniture, lamps, picture frames and mirrors are clean daily.


• To provide full servicing of guest rooms upon request.


• Replaces any light bulbs in lighting fixtures as needed.


• Responsible for restocking caddies and refilling chemical bottles for Guest Room Attendants.


• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.


• Attend all required department trainings and meetings.


• Perform any other duties required by management.

QUALIFICATIONS

• Excellent customer service and verbal communication skills.


• Maintain a professional business appearance, attitude, and performance.


• Prior housekeeping experience required or other relevant environmental services experience


• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.


• Must have the ability to stand and/or walk for extended periods of time.


• Must be willing to work flexible hours as needed during busy times, including nights, weekends, and holidays.


• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.

PERKS AND BENEFITS

• A culture of fun, inclusion, and growth


• Complimentary meals


• Health Insurance and matching 401(k) after one year


• Generous Paid Time Off offered after 90 days


• Performance-driven, ALL-IN culture


• Discounted associate rates at Omni properties nationwide

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.