Bellman & Shuttle Driver — Guest Services Pro

Sheraton Dallas Hotel by the Galleria; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts at Marriott hotels

Complimentary daily meals for AM andPM

Quarterly team celebrations

Supportive environment

Job summary

Sheraton Galleria Dallas is seeking a Bellman/Driver to greet guests and provide courteous shuttle service, assisting with luggage and guiding guests to rooms. The role emphasizes safety, cleanliness, and helpful guest interactions across lobby areas.

The job requires a valid driver’s license and a clean driving record, with strong emphasis on customer service, problem-solving, and multitasking in a fast-paced hospitality setting.

Qualifications

• High School diploma preferred.
• A valid driver’s license required.
• Driving record clean and safe driving history.
• Excellent customer service, problem-solving, and multi-tasking skills.

Responsibilities

• Greet guests and provide courteous service.
• Welcome guests in a friendly demeanor at all times.
• Maintain cleanliness of entrance, lobby, and elevator areas.
• Transport guests safely by driving shuttle vans or other vehicles.
• Provide information about the local community on request.
• Load and unload guest luggage and other materials.
• Complete required transportation logs and report vehicle issues.
• Obey traffic laws and safety procedures.
• Contribute to guest satisfaction and safety.

Skills

Customer service

Problem-solving

Multi-tasking

Education

High School diploma

Job description

Sheraton Galleria Dallas is seeking a Bellman/Driver to greet guests and provide courteous shuttle service, assisting with luggage and guiding guests to rooms. The role emphasizes safety, cleanliness, and helpful guest interactions across lobby areas.

The job requires a valid driver’s license and a clean driving record, with strong emphasis on customer service, problem-solving, and multitasking in a fast-paced hospitality setting.