Guest Experience Valet & Driver | Shuttle Pro

SHERATON DALLAS HOTEL BY THE GALLERIA; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts at Marriott Hotels

Complimentary daily meals for AM andPM

Quarterly team celebrations

Job summary

The Bellman/Driver role at Sheraton Galleria Dallas supports guests with luggage, shuttle transport, and a welcoming first impression.

You will open doors, assist guests, keep lobby and entrance areas tidy, and provide local information while ensuring safety and guest satisfaction.

This full-time position offers perks like Marriott employee discounts, free daily meals for shifts, and team celebrations as part of our commitment to a supportive team.

Qualifications

• Must have excellent customer service and problem-solving abilities.
• Strong communication and multitasking skills are essential.
• Must be able to stand/walk for long periods and lift up to 75 lbs.
• A valid driver’s license and clean driving record are required.
• Hospitality experience is a plus.

Responsibilities

• Deliver an excellent level of service.
• Greet and welcome guests in a friendly manner at all times.
• Transport guests safely by driving shuttle vans or other vehicles.
• Load and unload guest luggage and other materials.
• Provide information regarding the local community upon request.
• Complete required transportation logs.
• Report vehicle mechanical problems immediately.
• Ensure safety and security for our guests.
• Assist guests with luggage and escort to elevators and rooms as needed.
• Open doors and continuously find opportunities to assist guests and other departments.

Skills

Excellent customer service

Problem-solving

Multi-tasking

Communication skills

Physical stamina

Education

High School diploma

Job description

The Bellman/Driver role at Sheraton Galleria Dallas supports guests with luggage, shuttle transport, and a welcoming first impression.

You will open doors, assist guests, keep lobby and entrance areas tidy, and provide local information while ensuring safety and guest satisfaction.

This full-time position offers perks like Marriott employee discounts, free daily meals for shifts, and team celebrations as part of our commitment to a supportive team.