Guest Services Bellman & Shuttle Driver

Sheraton Dallas Hotel by the Galleria; Inwood (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee discounts at Marriott Hotels

Complimentary daily meals (AM & PM)

Quarterly team celebrations

Job summary

Driftwood Hospitality Management is seeking a Bellman/Driver for Sheraton Galleria Dallas to warmly welcome guests, assist with luggage, and transport guests safely between the hotel and local areas.

The role emphasizes outstanding customer service, safety, and efficient shuttle operations; requires a valid driver's license and the ability to lift up to 75 lbs; high school diploma preferred; flexible, team‑oriented environment.

Qualifications

• Customer service skills with a friendly, professional demeanor.
• Ability to solve problems and handle multiple tasks simultaneously.
• Strong communication and guest-relations orientation.

Responsibilities

• Greet guests and provide courteous service.
• Open doors, assist with luggage, and escort guests to elevators and rooms.
• Transport guests safely by driving shuttle vans or other vehicles.
• Load and unload guest luggage and other materials.
• Provide information about the local community on request.
• Maintain cleanliness of entrances, lobby, and elevator areas.

Skills

Customer service

Problem solving

Multitasking

Communication

Education

High School diploma or equivalent

Tools

Driver's license

Job description

Driftwood Hospitality Management is seeking a Bellman/Driver for Sheraton Galleria Dallas to warmly welcome guests, assist with luggage, and transport guests safely between the hotel and local areas.

The role emphasizes outstanding customer service, safety, and efficient shuttle operations; requires a valid driver's license and the ability to lift up to 75 lbs; high school diploma preferred; flexible, team‑oriented environment.