Guest Experience Bellman & Shuttle Driver

SHERATON DALLAS HOTEL BY THE GALLERIA; Dallas (TX); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Employee discounts at Marriott Hotels

Complimentary daily meals for AM andPM

Quarterly team celebrations

Job summary

Driftwood Hospitality Management is seeking a Bellman/Driver at the Sheraton Galleria Dallas to greet guests, assist with luggage, and transport guests safely by shuttle. You will help manage lobby flow and provide information about local attractions, ensuring a welcoming, efficient guest experience.

The role emphasizes courteous service, safe vehicle operation, and teamwork within a premium Marriott property environment in Dallas, TX.

Qualifications

• This position requires driving the hotel shuttle within the local area.
• High School diploma preferred.
• Clean driving record with no major infractions.
• Excellent customer service, problem-solving, and multi-tasking skills.
• Ability to lift up to 75 lbs and endure long periods of standing/walking.

Responsibilities

• Deliver an excellent level of service to guests.
• Greet guests warmly and assist with luggage.
• Transport guests via shuttle safely.
• Maintain cleanliness of lobby, entrance areas, and elevators.
• Provide information about the local community upon request.
• Load and unload guest luggage and other materials.
• Complete required transportation logs and report vehicle issues.
• Obey traffic laws and follow procedures to ensure guest satisfaction.
• Assist guests with luggage and escort to elevators/rooms as needed.
• Other duties as assigned.

Skills

Customer service

Problem-solving

Multi-tasking

Education

High School diploma

Job description

Driftwood Hospitality Management is seeking a Bellman/Driver at the Sheraton Galleria Dallas to greet guests, assist with luggage, and transport guests safely by shuttle. You will help manage lobby flow and provide information about local attractions, ensuring a welcoming, efficient guest experience.

The role emphasizes courteous service, safe vehicle operation, and teamwork within a premium Marriott property environment in Dallas, TX.