Bellman

Hilton Worldwide, Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Join a leading global hospitality company as a Bellman, where you'll play a pivotal role in delivering outstanding guest experiences. In this dynamic position, you will greet and escort guests, manage their luggage, and ensure a warm welcome at every arrival and departure. Your commitment to service excellence will be key in maintaining the high standards expected by guests. This role offers the opportunity to work in a vibrant environment, contributing to a legacy of exceptional hospitality that spans nearly a century. If you have a positive attitude and a passion for service, this is the perfect opportunity for you!

Qualifications

• Previous experience as a Bellman is advantageous.
• Experience working in a hotel setting is beneficial.

Responsibilities

• Greet and escort guests to their accommodations.
• Retrieve and transport guest luggage efficiently.
• Respond to guest inquiries in a friendly manner.

Skills

Positive attitude

Communication skills

Ability to work flexible hours

Guest service commitment

Job description

A Bellman is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bellman, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Bellman serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work flexible hours
• Commitment to respond to Guest requests and deliver high levels of service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bellman
• Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Job

: Guest Services, Operations, and Front Office