Bell Person - Front Services - Park MGM

MGM Resorts; United States; Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals in employee dining room

Free parking on and off-shift

Health & Income Protection benefits

Professional development opportunities

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Descripción de la vacante

MGM Resorts International is seeking a Bell Person for Park MGM in Las Vegas to deliver exceptional hospitality by greeting guests, handling luggage, and arranging transportation. You will contribute to WOW moments by offering personalized service and a courteous presence throughout each guest’s stay.

The role emphasizes professional appearance, strong communication, and the ability to work various shifts, including weekends and holidays, within a renowned resort setting.

Formación

• Must be 18 years or older.
• Six months of customer service or guest-facing experience preferred.
• Experience in a luxury hotel/renowned resort setting preferred.

Responsabilidades

• Greet and assist guests in a professional manner.
• Handle guests' luggage and belongings with care.
• Coordinate transportation and assist with room or service requests.
• Escort guests, provide information on rooms, amenities, and property features.
• Answer phone calls related to guest requests and services.

Conocimientos

Guest-facing service

Customer service

Interpersonal skills

Communication

Shift flexibility

Descripción del empleo

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As a Bell Person at Park MGM, you will set the stage for the ultimate guest experience with your welcoming smile and service. You will enhance the guest experience by providing distinguished hospitality when handling guests' luggage and belongings, facilitating efficient transportation arrangements, and delivering personalized assistance with professionalism and courtesy.

Understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us!

STARTING PAY RATE: $17.2268 / Per Hour + Service Commissions

THE DAY-TO-DAY

• Provide exceptional guest service by warmly greeting, interacting with, and assisting guests and hotel staff in a professional manner
• Maintain a positive attitude, outgoing personality, professional appearance, and demeanor at all times
• Collect, transport, deliver, and store guest luggage and personal items
• Escort guests and provide information about guest rooms, hotel amenities, and property features
• Make and receive phone calls related to guest requests, services, deliveries, and information

THE IDEAL CANDIDATE

• Must be 18 years of age or older
• Six (6) months of prior relevant Guest-Facing Customer Service experience preferred
• Experience in a AAA 5 Diamond, Mobil 5 Star, or Forbes hotel/resort setting preferred
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Must be able to work various shifts, including weekends and all holidays

THE PERKS & BENEFITS

• Free meals in our Park MGM employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10260