Bell Person

Everline Resort & Spa; Olympic Valley (CA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Discounted Palisades Tahoe Ski Pass

Food & beverage, retail, and spa discounts

Free rentals on ski gear and access to golf course

Discounted rooms at Hyatt and CoralTree Properties

Group medical, dental, vision, life, and disability benefits

Participation in a pre-tax flexible benefit plan

Employee assistance program

Paid time off/sick time

401(k) plan with company match

Job summary

Everline Resort & Spa in Olympic Valley, California, is looking for a friendly Bell Person to warmly welcome guests and assist them with their luggage needs. The role involves maintaining knowledge of hotel services and ensuring guest comfort.

Candidates should have proven customer service experience, strong communication skills, and the ability to lift heavy objects. Join us in creating memorable experiences for guests at this premier mountain getaway.

Qualifications

• Must be 18 or older.
• Ability to lift heavy objects (up to 50 lbs) and stand for long periods.
• Flexible schedule, including availability for weekends and holidays.

Responsibilities

• Greet guests in a warm and friendly manner.
• Assist guests with luggage, including storage and retrieval.
• Maintain knowledge of hotel services, amenities, and hours of operation.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

Are you ready to help shape the future of travel and hospitality? Everline Resort & Spa is seeking a friendly Bell Person to join our team. The Bell Person will be the first to welcome and the last to encourage the return of all guests and visitors. You will provide assistance with luggage needs and connect our customers with distinctively different and unscripted discoveries throughout their stay.

About Everline Resort & Spa

Located in California’s Olympic Valley, Everline Resort & Spa provides a premier mountain getaway to North Lake Tahoe. The resort offers a year‑round destination with ski‑in/ski‑out access to Palisades Tahoe, the third largest ski resort in North America, a championship golf, relaxing spa treatments and a wide range of recreational activities. Our sophisticated lodge environment perfectly complements its rugged surroundings and reflects the spirit of the region.

Our on‑site restaurant options include casual dining at Sandy’s Pub, breakfast cuisine at Cascades, a cozy coffeehouse and marketplace at Bearshine Café, delicious Asian‑inspired comfort food at the Iron Road Noodle House, and fine dining at Six Peaks Grille. Additional resort amenities comprise our heated swimming pools open year‑round, a 150‑foot water slide, scenic hiking and biking trails, fly‑fishing and cross‑country ski centers, and a private ice‑skating rink that is available to guests throughout the winter season.

Everline Resort & Spa takes inspiration from the distinct history and experience of the property and is a nod to the historic rail lines that connected throughout the area.

Benefits

• Discounted Palisades Tahoe Ski Pass
• Food & beverage, retail, and spa discounts
• Free rentals on ski gear, ice skates, nordic skiing, and golf course access
• Discounted rooms at Hyatt and CoralTree Properties
• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre‑tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

*For Full Time Year‑Round Team Members

Responsibilities

• Greet guests in a warm and friendly manner
• Assist guests with luggage, including storage and retrieval
• Answer guest questions and provide information about the hotel and local area
• Escort guests to their rooms and ensure they are comfortable
• Handle guest requests and concerns in a prompt and professional manner
• Maintain knowledge of hotel services, amenities, and hours of operation
• Keep bell desk and lobby area clean and organized
• Stock bell desk with supplies
• Complete daily reports and logs
• Perform other duties as assigned
• Adhere to all hotel policies and procedures

Qualifications

• High school diploma or equivalent
• Must be 18 or older
• Proven customer service experience
• Excellent communication, interpersonal, and organizational skills
• Ability to lift heavy objects (up to 50 lbs) and stand for long periods of time
• Flexible schedule, including availability for weekends and holidays

Hourly Wage: $16.90/hr

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Physical Requirements and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, talk, see, and hear. Must be capable of walking or standing 90% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up to 50 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

While performing the duties of this job, the employee will be exposed to indoor and outdoor working environment. The noise level in the work environment is moderate to loud.

Source: Hospitality Online