Bell Person

Boyd Gaming; King of Prussia (Montgomery County); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading casino entertainment company is seeking a bellperson to provide exceptional guest service. The role involves assisting with guest luggage, supporting the front desk, and resolving customer issues. Candidates should have a high school diploma, previous hotel or casino experience, and excellent communication skills.

Qualifications

• Previous Hotel/Casino experience preferred.
• Able to lift up to 75 pounds.
• Must possess a valid driver's license.

Responsibilities

• Assist guests with luggage and coordinate group luggage handling.
• Greet guests upon arrival and communicate effectively with staff and guests.
• Maintain cleanliness in bell stand and luggage area.

Skills

Customer Service

Communication

Urgency

Education

High School Diploma or GED

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Provide friendly and informative guest service while assisting with guest luggage and coordinating group luggage handling. Supports the front desk staff with assistance and communication regarding customer issues.

• Greet guests appropriately upon arrival to the front desk area.
• Communicate with guests, staff, and groupescorts regarding operations.
• Prepare room lists for arriving and departing groups.
• Retrieve and operate bell cart.
• Escort guests and carry or transport luggage to and from the rooms.
• Resolve customer complaints or disputes as necessary.
• May transport guests in company vehicles as requested.
• Maintain cleanliness and order in bell stand and luggage area.
• Work with Security to report suspicious or dangerous/unclaimed luggage.
• Other duties as assigned by management.

Qualifications

• Must have a high school diploma or GED.
• Previous Hotel/Casino experience as a bellpersonis preferred.
• Able to stand and walk for extended periods of time, approximately 90% of shift.
• Present a professional and impeccable appearance with excellent communication skills. Fluent in English.
• Able to navigate a bell cart with luggage and lift up to 75 pounds.
• Must be able to execute tasks with a high degree of urgency or efficiency.
• Auditory and visual range must include immediate environment.
• Must possess a valid driver's license and pass vehicle background check
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.