Bell Person

Highgate; Hawaii; On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate is seeking a Part-Time Bellperson at the Honolulu Airport Hotel in Hawaii. This role involves assisting guests with their luggage and providing courteous service throughout their stay. Responsibilities include loading and unloading luggage, escorting guests, and maintaining information on local attractions. A high school diploma, valid driver's license, and ability to lift objects are essential. Join our team for a rewarding experience in hospitality.

Qualifications

• Experience in a hotel or related field preferred.
• Valid driver's license required if applicable.
• Ability to stand for the entire shift.

Responsibilities

• Load and unload luggage carts.
• Escort guests to rooms and explain hotel features.
• Maintain current listing of local attractions.

Skills

Effective communication

Listening and understanding

Ability to lift and move objects

Maintaining confidentiality

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Location

Honolulu Airport Hotel Honolulu, HI

Overview

The Bellperson (Part-Time) is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

Responsibilities

• Load and unload luggage carts.
• Organize and deliver luggage for tour groups
• Escort guests to rooms and familiarize them with hotel services.
• Inspect guest’s room to ensure it is in order and that supplies are adequate.
• Explain features of the room including operation of electronic devices and entertainment.
• Check/store luggage for arrivals and departures with luggage tags.
• Store, track, and deliver packages as needed.
• Deliver messages to meeting rooms.
• Deliver flowers, laundry, packages and other amenities to guestrooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist Houseperson with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps and directions as required.
• Where applicable answer console to assist front desk agents.
• Show guestrooms and suites as needed and emphasize the hotel’s amenities.
• Perform other duties as requested by management.

Qualifications

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state. (If applicable)
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and in writing
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to maintain confidentiality of information.