Bell Person

Caesars Entertainment; Danville (VA); On-site; USD 10,000 - 14,000; Full time

Job summary

The Bell Person at Caesars Entertainment serves as the first and last point of contact for guests, delivering warm, efficient service in a high-energy casino environment. You assist with luggage and coordinate with Valet and Front Desk to ensure a seamless guest experience from arrival to departure.

The role requires a friendly demeanor, strong communication, and the ability to handle luggage, box deliveries, and routine tasks with integrity in a regulated setting.

Qualifications

• HS diploma or GED.
• Casino/hotel experience preferred.
• Experience within an upscale hotel preferred.
• Ability to read, write, and communicate verbally in English.
• Uphold integrity in a regulated business.

Responsibilities

• Greet, direct, and assist all guests.
• Carry a radio to respond to calls and manage luggage.
• Load and unload luggage to/from vehicles.
• Keep accurate records and record numbers for guests and groups.
• Direct contact with guests requires patience and good communication.
• Store and retrieve luggage in the luggage room.
• Deliver and retrieve packages to the business center.
• Performs other duties to support department operations.

Skills

Customer service

Communication

English proficiency

Education

HS diploma or GED

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary\"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Bell Person is responsible for being the first and last impression for our guests, centered on delivering exceptional service with warmth and enthusiasm, efficiency, and prompt professional attentive guest services within a high-energy casino environment. This role ensures seamless experience from arrival to departure assisting guests with their luggage working closely with Valet and Front Desk.

How You Will Create the Extraordinary

HOW YOU WILL CREATE THE EXTRAORDINARY

Greet, direct, and assist all guests.

Carry a radio to respond to calls to deliver, retrieve, and store luggage (rack/closet) for our guests.

Load and unload luggage to/from vehicles.

Keep accurate records and record numbers neatly while delivering and retrieving luggage for bus groups

Direct contact with guests requires patience and good communication.

The Bell Person will also be responsible for storage and retrieval of luggage in the luggage room.

Deliver & retrieve boxes, packages & envelopes to & from our business center for our guests.

Performs other duties as assigned to support the efficient operation of the department.

What You Will Need

Wage: $ 8.88 per hour plus tips.

• HS diploma or GED.
• Casino/Hotelexperiencepreferred.
• Experience within an upscale hotel preferred.
• Skill inestablishingand maintaining effective working relationships with co-workers.
• Ability to read, write, and communicate verbally in English.
• Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

Requires seldom sitting, kneeling, lifting/carrying of 51-100 lbs.; occasional bending, reaching, and crouching

Copying & writing of numbers

Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency

The work area is subject to variable temperatures.

TOGETHER WE WIN

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.