Guest Room Attendant-Part Time- Eldorado

Caesars Entertainment; Reno (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Caesars Entertainment is hiring a Guest Room Attendant to clean and refresh guest rooms, respond to guest requests, and ensure rooms meet quality and safety standards. The role involves maintaining cleanliness, restocking supplies, and reporting maintenance needs to supervisors.

The position requires strong organizational and interpersonal skills, the ability to read and communicate in English and Spanish, and a proactive, energetic approach to delivering excellent guest experiences.

Qualifications

• Good organizational skills.
• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Ability to read and communicate verbally in English and Spanish.
• Self-motivated and detail oriented.
• Possess initiative and high energy level.
• Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.

Responsibilities

• Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and countertops.
• Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.
• Respond promptly to guest requests such as extra towels and items.
• Check lamps and fixtures for burned-out bulbs; report maintenance needs to supervisor.
• Check plumbing fixtures to ensure leak-free operation.
• Sign out and secure room keys and passkeys; handle keys properly.
• Arrange guest room furnishings and supplies according to specifications.
• Attend department meetings as required.

Skills

Organizational skills

Interpersonal skills

Bilingual English/Spanish

Detail-oriented

Initiative

High energy

Safety knowledge (OSHA/Biohazard)

Education

High School diploma or equivalent

Job description

Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Under direction of the Team Captains, the Guest Room Attendant cleans guest rooms, checks for and reports repairs needed, and responds to guest requests for additional items such as extra blankets, pillow, glasses, etc.

How You Will Create the Extraordinary

Clean assigned guest rooms within prescribed time including toilets, floors, mirrors and glass, bathtubs and showers, sinks, furniture and counter tops. Vacuum carpeting, remove soiled linen and trash, and replenish room supplies.

Respond promptly to guest requests such as special cleaning times and delivering extra towels

Check all lamps and fixtures for burned-out bulbs and check TVs and radios to ensure proper working condition. Report any needed maintenance to supervisor.

Check all plumbing fixtures to ensure normal leak-free operation

Remove room service dishes from guest rooms for prompt pick-up

Responsible for signing out, securing, and returning hotel passkeys for each day worked as well as room keys found in checked-out rooms

Arrange guest room furnishings and supplies according to exact departmental specifications

Attend department meetings as required by management

Complete training of Blood borne Pathogens procedures

Understand and follow the Trailblazer Guide, Housekeeping Manual, and Emergency/Evacuation procedures

Exemplify our core values, family style service, our mission and vision

Exemplify our DEI (diversity, equity, inclusion) culture

Perform other job-related duties as assigned

What You Will Need

• Good organizational skills
• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read and communicate verbally in English and Spanish
• Self-motivated and detail oriented
• Possess initiative and high energy level
• Knowledge of chemical use, OSHA regulations, and Biohazard clean-up procedures.
• High School diploma or equivalent

ADDITIONAL REQUIREMENTS

Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated

Work entails use of solvents/oils and electrical devices

May come into contact with fumes/odors and dirt/dust

Work is done in high places and occasionally on slippery surfaces

Constant awareness is required of surrounding areas to insure safety of employees and guests

Constant contact with co-workers and guests

May be subject to smoking environment and moderate noise

Position requires Team Member to enter and exit from the Team Member entrance which entails 4 flights of stairs (40 steps)

Frequent standing, walking, pushing/pulling over 100 lbs. (linen cart weighs 113 lbs. empty, with linen up to 600 lbs.), repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors

Occasional reaching overhead and bending over from floor to 6ft., lifting of 10 lbs. or less

Seldom requires sitting, crouching, kneeling, crawling, climbing, and balancing

Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination

Must be able to follow instructions, influence others, meet time requirements, memorization skills and use independent judgment

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.