Bell Concierge & Guest Services Attendant

Renaissance Ross Bridge Golf Resort and Spa; Birmingham (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL is seeking a friendly Bellperson to deliver outstanding guest service. The role includes greeting guests, assisting with luggage, and supporting check-in/check-out activities to ensure a smooth stay.

You will handle Bell Stand calls, provide directions, coordinate with front desk, and help guests with transportation and amenities information to create a memorable visit.

Qualifications

• Greeting guests warmly and providing exceptional guest service.
• Assist guests with luggage to and from rooms.
• Manage Bell Stand phone and respond to guest inquiries promptly.
• Provide directions and information about hotel facilities and local attractions.

Responsibilities

• Greet guests and offer assistance upon arrival to ensure needs are cared for.
• Carry guests' luggage to and from rooms and assist with transportation as needed.
• Maintain Bell Stand area neat and organized; collaborate with other hotel departments.

Skills

Customer service

Luggage handling

Communication skills

Hospitality

Job description

Renaissance Ross Bridge Golf Resort and Spa in Birmingham, AL is seeking a friendly Bellperson to deliver outstanding guest service. The role includes greeting guests, assisting with luggage, and supporting check-in/check-out activities to ensure a smooth stay.

You will handle Bell Stand calls, provide directions, coordinate with front desk, and help guests with transportation and amenities information to create a memorable visit.