Bell Attendant/Shuttle Driver-Part-time

StepStone-Hospitality-Inc; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

StepStone Hospitality seeks a friendly Bell Attendant/Shuttle Driver for Four Points by Sheraton Tampa Airport Westshore. You will escort guests, help with luggage, and share information on local attractions.

You will operate the hotel van within guideline, keep it clean, and track mileage. You must respond to guest requests courteously and resolve issues promptly.

Qualifications

• Physical ability to lift 50 pounds
• Ability to push, pull, bend, and reach
• Good hearing, writing and typing

Responsibilities

• Escort incoming guests to rooms
• Assist guests with luggage
• Transport guests in hotel van within property guidelines
• Maintain interior and exterior of van
• Maintain mileage records and report trips to front desk
• Deliver packages and run errands
• Provide information on hotel services and local attractions
• Respond to guest requests, complaints or questions courteously

Skills

Guest services

Communication

Luggage assistance

Safety awareness

Job description

Description

Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality, is seeking a friendly and organized Bell Attendant/Shuttle Driver to assist our guests. This role requires excellent communication and a passion for providing outstanding guest services.

• Escort incoming guests to rooms.
• Assist guests with luggage.
• Inspect guest room to ensure that it is in order, and that supplies are adequate.
• Explain features of room such as operation of radio, television, in-room movie system, etc.
• Offer information pertaining to available hotel services, points of interest, and entertainment attractions.
• Deliver messages and run errands.
• Transport guests in hotel van within property requirements.
• Maintain cleanliness of both interior and exterior of van.
• Maintain all mileage records on a daily basis.
• Report all trips to front desk; length of drive as well as length of time spent.
• Keep record of calls for service.
• Deliver packages, suitcases, and trunks.
• Set up sample rooms.
• Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

• Minimum lifting of 50 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 50 pounds.
• Other duties may be assigned.

Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V