Bell Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton Worldwide, Inc.; Mission (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks a Bell Attendant to create memorable experiences for guests. This full-time role involves greeting guests, transporting luggage, and ensuring exceptional customer service. Join a team that values integrity, teamwork, and leadership, while enjoying perks like discounted travel and comprehensive health coverage. If you thrive in a dynamic environment and are passionate about hospitality, this opportunity is perfect for you!

Benefits

Go Hilton travel program

Access to DailyPay

Employee stock purchase program

Maternity and parental leave

Debt-Free Education

Flexible shifts

Comprehensive Health Insurance

Mental health resources

Best-in-Class Paid Time Off

401K plan with company match

Qualifications

• Minimum 6 months experience in bell/guest services/front office.
• Current valid driver's license required.

Responsibilities

• Greet and escort guests to their accommodations.
• Retrieve and transport guest luggage.
• Respond to guest inquiries in a friendly manner.

Skills

Customer Service

Time Management

Communication

Education

High School Diploma

Job description

Job Description - Bell Attendant (Full-Time) - Hilton Orlando Buena Vista Palace (HOT0BL2M)

Job Description

The ideal candidate for this position will have a minimum of 6 months previous experience in a similar position within bell/guest services/front office, excellent customer service and time management skills, a current valid driver's license and the ability to create memorable experiences for our guests at every opportunity!

Shift Pattern: Open availability any day of the week including weekends and holidays between the hours of 3pm - 12am)

Pay Rate: $10 per hour - plus tips

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel

Access to your pay when you need it through DailyPay

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

Flexible shifts and days off

Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare

Mental health resources including free counseling through our Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

Greet and escort arriving and departing guests to and from their accommodations

Retrieve and transport guest luggage

Inspect guest rooms and acquaint guests with these rooms and their features

Respond to guest inquiries and requests in a timely, friendly and efficient manner

Organize and store luggage, as needed, according to guidelines

Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments

Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office