Public Area Lobby Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

Hilton Worldwide, Inc.; Mission (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality brand as a Public Area Lobby Attendant, where your role is crucial in maintaining the hotel's cleanliness and guest satisfaction. This position offers a dynamic work environment with opportunities for career growth and development. You'll be responsible for ensuring that public spaces are pristine and welcoming, contributing to an exceptional guest experience. With a commitment to teamwork and integrity, you will thrive in a supportive atmosphere that values your contributions. This is your chance to be part of a renowned company that prioritizes the well-being of its team members and guests alike.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount program

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education access

Mental Health Resources

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in hotel housekeeping at a similar-sized property.
• Ability to communicate effectively in English.

Responsibilities

• Clean and maintain all public areas of the hotel.
• Respond to guest requests and perform deep cleaning tasks.

Skills

Hotel Housekeeping Experience

Communication in English

Customer Service

Education

High School Diploma

Job description

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Job Description - Public Area Lobby Attendant (Full-Time) - Hilton Orlando Buena Vista Palace (HOT0BKUX)

Job Number: HOT0BKUX

Connected by pedestrian skybridge to Disney Springs, this 1000+ room property includes more than 150 dining, shopping, and entertainment venues.

The ideal candidate will have experience working in hotel housekeeping at a similar-sized property, the ability to communicate in English, and full availability, including nights, weekends, and holidays.

Shift Pattern: 3:30 PM - Midnight

Pay Rate: $14.50 per hour

What are the benefits of working for Hilton?

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Public Area/Lobby Attendant, you will be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests.

Specifically, you will perform the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices, and banquet/meeting/conference rooms.
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects, and debris, and emptying ashtrays.
• Greet guests in a friendly manner.
• Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves), as needed.
• Assist in delivering guest requests and in cleaning guest rooms, as needed.

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What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes: Quality, Productivity, Customer Focus.

What will it be like to work for this Hilton Worldwide Brand?

Hilton Hotels & Resorts offers travelers authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering top-tier products, services, and amenities to ensure every guest feels cared for, valued, and respected. From events and celebrations to business and leisure, Hilton is where the world makes history, closes deals, and creates memories.

Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information, visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand's reputation and providing a globally recognized hospitality experience, you may be the person we are looking for to join Hilton Hotels & Resorts as a Team Member.