Bell Attendant/Front Desk Agent

Arlo Hotels; North Chicago (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Downtown Chicago location

Growth opportunities

Employee discounts

Job summary

Arlo Chicago is seeking a friendly Bell Attendant to be the first point of contact for guests, helping with luggage, directions, and requests in downtown Chicago.

The role offers competitive pay of $17.05 per hour, a supportive team, and opportunities for growth; successful candidates will demonstrate excellent customer service, reliability, and a professional appearance.

Qualifications

• Excellent customer service and communication skills are required.
• Ability to lift and carry luggage safely.
• Professional appearance and attitude are essential.
• Reliable and punctual with a strong work ethic is needed.
• Previous hospitality or customer service experience is preferred.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Assist guests with loading and unloading luggage.
• Provide information about hotel amenities and local area.
• Coordinate with other hotel departments to meet guest needs efficiently.
• Maintain cleanliness and organization of the entrance and lobby area.
• Ensure all guest requests are handled promptly and courteously.

Skills

Customer service

Communication

Luggage handling

Professional appearance

Punctuality

Job description

Arlo Chicago

168 North Michigan Avenue, Chicago, IL

Full Time

As a Bell Attendant at Arlo Chicago, you will be the first point of contact for our guests, providing exceptional service to ensure a memorable and seamless experience. Your friendly and professional demeanor will set the tone for their stay as you assist with luggage, provide directions, and accommodate special requests.

Responsibilities

• Greet guests warmly upon arrival and departure
• Assist guests with loading and unloading luggage
• Provide information about the hotel amenities and local area
• Coordinate with other hotel departments to meet guest needs efficiently
• Maintain cleanliness and organization of the entrance and lobby area
• Ensure all guest requests are handled promptly and courteously

Requirements

• Excellent customer service and communication skills
• Ability to lift and carry luggage safely
• Professional appearance and attitude
• Reliable and punctual with a strong work ethic
• Previous experience in a hospitality or customer service role preferred
• Ability to work flexible schedules, including weekends and holidays

Benefits

• Competitive pay at $17.05 per hour, paid bi-weekly
• Opportunity to work in a vibrant downtown Chicago location
• Supportive team environment with room for growth
• Employee discounts and perks

About The Company

Arlo Chicago is a dynamic, modern hotel in the heart of Chicago, IL. We pride ourselves on delivering exceptional experiences to our guests through innovative service and a welcoming atmosphere. Join our team and be part of a company that values dedication, hospitality, and community.

Arlo Chicago is an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment where all team members are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.