Bell Attendant

MCR; Rosemont (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR is seeking a Bell Attendant for Hyatt Regency O'Hare Chicago in Rosemont, IL to deliver outstanding hospitality, assist guests with luggage and transportation, and be the first and last friendly impression of the guest experience.

You will work with hotel teams to ensure guest needs are met, uphold cleanliness of public areas, and respond with a can-do attitude while adapting to a flexible schedule that may include days, nights, holidays and weekends.

Qualifications

• Knowledge of the local area highly preferred.
• Valid driver's license and a clean driving record.
• Ability to lift up to 25-30 pounds and move up to 50 pounds occasionally.
• Ability to stand and walk for an entire shift.
• Flexible schedule including days, nights, holidays and weekends.

Responsibilities

• Greet guests as they arrive and depart from the property
• Provide guests with area information and local directions
• Arrange for appropriate transportation of guests to and from the hotel when needed
• Assist guests with luggage to and from their rooms as needed
• Deliver items to guest rooms as requested
• Ensure the public areas meet hotel standards
• Restock the public area supplies and take out the trash
• Greet guests that you encounter during your shift with a friendly smile and a professional appearance
• Other tasks as assigned

Skills

Local area knowledge

Valid driver's license

Guest service orientation

Physical stamina

Flexible schedule

Job description

Chicago IL O'Hare Hyatt Regency, 9300 Bryn Mawr Ave, Rosemont, Illinois, United States of America

Job Description

Posted Monday, June 1, 2026 at 5:00 AM

The Bell Attendant at Hyatt Regency O'Hare Chicago will be responsible for providing outstanding hospitality services in an attentive, friendly, and efficient manner. This person will work closely with other hotel departments in providing guest assistance with luggage, transportation, and other miscellaneous needs. The Bell Attendant is often the first and last impression a guest see while staying at the hotel.

Responsibilities

• Greet guests as they arrive and depart from the property
• Provide guests with area information and local directions
• Arrange for appropriate transportation of guests to and from the hotel when needed
• Assist guests with luggage to and from their rooms as needed
• Deliver items to guest rooms as requested
• Ensure the public areas meet hotel standards
• Restock the public area supplies and take out the trash
• Greet guests that you encounter during your shift with a friendly smile and a professional appearance
• Other tasks as assigned

Requirements

• Knowledge of the local area is highly preferred
• Valid driver’s license and a good driving record
• Ability to make continuous movements, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds and move up to 50 pounds occasionally
• Ability to stand and walk for an entire shift
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Weekly Pay
• Paid Time Off
• Retirement Options
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Chicago IL O'Hare Hyatt Regency, 9300 Bryn Mawr Ave, Rosemont, Illinois, United States of America