Bell Attendant: Create Memorable Guest Experiences

Hyatt Hotels Corporation; New York (NY); On-site; USD 46,838,000 - 52,349,000; Full time

Benefits offered by this job

Health care coverage

Life Insurance

Disability Insurance

Pet Insurance

PTO and holidays

401k matching

Employee discounts on rooms, F&B, and

Employee meals

Commuter discounts

Job summary

The Standard, High Line is seeking a Bell Attendant to warmly greet guests, assist with luggage, and support front-office operations at a world‑class hotel in New York City. You will promote hotel facilities, arrange transportation, and ensure guests receive timely, thoughtful service during check-in and checkout.

We value friendly, energetic individuals who communicate clearly, multitask efficiently, and maintain a polished appearance.

Qualifications

• Commitment to service and guest satisfaction.
• Ambitious, social and friendly attitude.
• Ability to read, comprehend and follow procedures.

Responsibilities

• Open doors and greet guests; assist with luggage during check-in/out.
• Explain hotel facilities and local attractions; provide guest information.
• Coordinate with valet and transportation services for guests.
• Attend to guest requests and handle complaints with supervision as needed.
• Maintain courteous, professional conduct and teamwork across departments.

Skills

Service mindset

Guest engagement

Multitasking

Communication

Problem solving

Creativity

Organizational skills

Punctuality

Teamwork

Education

High School Diploma or equivalent

College education

Job description

The Standard, High Line is seeking a Bell Attendant to warmly greet guests, assist with luggage, and support front-office operations at a world‑class hotel in New York City. You will promote hotel facilities, arrange transportation, and ensure guests receive timely, thoughtful service during check-in and checkout.

We value friendly, energetic individuals who communicate clearly, multitask efficiently, and maintain a polished appearance.