Behavioral Health Urgent Care Weekend Shift Team Lead

00 RHA Health Services, LLC; Burlington (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

PayActiv

Employee perks and discount programme

Paid Time Off

Health/Insurance

401(k) retirement savings programme

Wellbeing Programs

CPR/First Aid training

Job summary

RHA Health Services is hiring a Behavioral Health Urgent Care Weekend Shift Team Lead in North Carolina. This regular position oversees shift operations, ensures access to crisis services, and maintains high standards of care for individuals with mental health and substance use needs.

The role leads a multidisciplinary team, manages patient flow, and supports crisis stabilization, including direct care, assessments, and care coordination. Strong supervisory and licensure requirements apply.

Qualifications

• Graduate degree in Counseling, Social Work, Psychology, or related field.
• Valid NC mental health licensure or eligible associate license.
• Minimum 1 year experience with behavioral health and crisis situations.
• Employee supervisory experience preferred.
• Valid driver’s license and auto insurance.

Responsibilities

• Supervise an interdisciplinary team providing services in the community.
• Provide evidence-based individual therapy in a variety of settings.
• Coordinate relationships between treatment team, individual, supports, guardians, and local agencies.
• Minimize impact of psychiatric symptoms or substance dependence on daily living.
• Facilitate development of daily and community living skills and behavior management.
• Oversee first‑responder on‑call system for individuals served.

Skills

Supervisory experience

Crisis intervention

Patient care

Interdisciplinary teamwork

Education

Graduate degree in Counseling

Licensure in NC or associate

Job description

We are hiring for:

Behavioral Health Urgent Care Weekend Shift Team Lead Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioural health crisis services and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support. The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols. They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.

Responsibilities

• Supervision of an interdisciplinary team of professionals providing services in the community
• Providing evidence-based individual therapy in a variety of settings
• Facilitating relationships and serving as a link between the treatment team, the individual, natural supports, guardians, local agencies and the community
• Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the individual's daily living and personal development
• Supporting the team in providing the individual the development of various skill‑building activities, including daily and community living skills, socialisation skills, adaptation skills, and behaviour and anger management
• Overseeing and participating in a first responder on‑call system available to individuals served by the team and/or their natural support network

Requirements

• Graduate degree in Counseling, Social Work, Psychology, or a related field
• Valid licensure to provide mental/behavioural healthcare in the state of North Carolina or associate licence that will be fully licensed within 30 months
• Licences include LCMHC, LCSW, LMFT (or relevant associate level licence)
• Minimum 1 year experience working with individuals with behavioural health and crisis situations
• Employee supervisory experience strongly preferred
• Valid driver's licence, auto insurance.

Pre-employment screening

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's licence, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and discount programme : to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings programme
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programmes for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions centre.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very centre of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.