SOAR Behavioral Health Technician

Daymark Recovery Services; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health Spending Account

Company-paid life insurance

Short-term disability

401(k)

Paid holidays

Paid vacation and sick leave

Employee assistance program

Referral bonus opportunities

Internal training program

Job summary

Daymark Recovery Services is hiring for a role at Mecklenburg BHUC - Charlotte, NC. The position supports individuals with severe mental health and substance use challenges in a 24-hour behavioral health urgent care setting.

Responsibilities include interviewing applicants for SSI/SSDI, collecting records, writing summaries, and coordinating with Social Security and medical professionals. This role emphasizes compassionate, client-centered care with strong teamwork and timely documentation.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to prioritize and make sound decisions in emergencies.
• Experience in behavioral health settings is a plus.

Responsibilities

• Interview applicants to gather information for SSI/SSDI applications.
• Collect medical records and other information for SSI/SSDI applications.
• Write SOAR Medical Summary Reports for applications.

Skills

Interpersonal skills

Communication

Decision making under pressure

Education

High school diploma or GED

Peer Support Certification

Bachelor’s degree (field-specific)

Job description

Job Location: Mecklenburg BHUC - Charlotte, NC 28205

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: Pay is based off education, experience, and certification level. Levels are;

• Peer Support/Para Professional: $16-$17/hr.
• AP:$17-$20/hr.
• QP:$23.08-$24.04/hr.

Available Shifts: 8am-8pm and 8pm-8am.

Summary: Responsible for providing support and care to meet the physical and psychological needs of consumers through providing direct and indirect care. BHUC is a 24-hour behavioral health urgent care service.

Essential Duties and Responsibilities:

• Work with referral sources and community partners to identify applicants through team meetings, outreach, and referrals.
• Complete interviews with individuals to gather information to complete SSI/SSDI applications
• Gather medical records and other information to complete SSI/SSDI applications
• Write SOAR Medical Summary Reports for individual applications
• Accompany individuals to appointments at the Social Security Administration
• Coordinate visits to medical doctors, psychiatrists, and other specialists to obtain evidence for the application
• Coordinate case management services with partners and help with providing case management services to individuals when needed.
• Assist the team with administrative tasks as needed.

Special Attributes: Strong interpersonal skills and belief in consumer’s ability to recover. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with professionals and clients/families. Ability to make sound decisions in emergency situations. A desire to work with individuals with severe mental illness and substance abuse issues.

Education and/or Experience:

Tech I:

• Para Professional services are delivered by staff who have the life experience of being diagnosed with a serious mental illness or substance addiction problem, and are currently in recovery, stable, and living without relapses. The Paraprofessional has a high school diploma, or GED and at least five years of life experience with a serious mental illness or substance addiction.
• Peer Support - Requires Peer Support Certification.
• AP - requires high school diploma and at least one year of appropriate experience. Or Bachelor’s degree in the field with no experience.

Tech II:

• QP- requires bachelor\'s degree in social work, Counseling or another Human Services field. Qualified Professional (QP) required.

Qualifications