Behavioral Health Technician & Recovery Navigator

Daymark Recovery Services; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Health Spending Account

Company-paid life insurance

Short-term disability

401(k)

Paid holidays

Paid vacation and sick leave

Employee assistance program

Referral bonus opportunities

Internal training program

Job summary

Daymark Recovery Services is hiring for a role at Mecklenburg BHUC - Charlotte, NC. The position supports individuals with severe mental health and substance use challenges in a 24-hour behavioral health urgent care setting.

Responsibilities include interviewing applicants for SSI/SSDI, collecting records, writing summaries, and coordinating with Social Security and medical professionals. This role emphasizes compassionate, client-centered care with strong teamwork and timely documentation.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to prioritize and make sound decisions in emergencies.
• Experience in behavioral health settings is a plus.

Responsibilities

• Interview applicants to gather information for SSI/SSDI applications.
• Collect medical records and other information for SSI/SSDI applications.
• Write SOAR Medical Summary Reports for applications.

Skills

Interpersonal skills

Communication

Decision making under pressure

Education

High school diploma or GED

Peer Support Certification

Bachelor’s degree (field-specific)

Job description

Daymark Recovery Services is hiring for a role at Mecklenburg BHUC - Charlotte, NC. The position supports individuals with severe mental health and substance use challenges in a 24-hour behavioral health urgent care setting.

Responsibilities include interviewing applicants for SSI/SSDI, collecting records, writing summaries, and coordinating with Social Security and medical professionals. This role emphasizes compassionate, client-centered care with strong teamwork and timely documentation.