Behavioral Health Technician: Crisis Intervention & Support

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC seeks an ED Safety Attendant to provide routine patient care, monitor conditions, and assist with admissions, transfers, and daily activities in a clinical setting.

The role requires strong communication, observation skills, and the ability to work with patients across ages under nurse supervision. Training in crisis intervention and BLS is required within specified timelines.

Qualifications

• High school diploma or equivalent required.
• Associate or Bachelor in Psychology/Social Work preferred.
• Nursing Assistant certification accepted.
• BLS certification required.
• Nonviolent Crisis Intervention (NCI) training within 30 days of employment.

Responsibilities

• Provide patient care to promote safety, dignity, comfort, and a therapeutic environment.
• Assist with admissions, contraband searches, and securing patient belongings.
• Assist with transfers and discharges and vital signs collection.
• Monitor and document patient condition, rounds, and observation reports.
• Utilize crisis intervention/de-escalation techniques and support nursing staff.

Skills

English proficiency

Verbal communication

Customer service

Crisis intervention

Observation/monitoring

Teamwork

Education

HS diploma or GED

Associate/Bachelor in Psychology/Social Work preferred

Nursing Assistant certification accepted

BLS certification

NCI training within 30 days

Tools

Computer literacy

NCI training

BLS/CPR

Job description

Cape Fear Valley Medical Center in Fayetteville, NC seeks an ED Safety Attendant to provide routine patient care, monitor conditions, and assist with admissions, transfers, and daily activities in a clinical setting.

The role requires strong communication, observation skills, and the ability to work with patients across ages under nurse supervision. Training in crisis intervention and BLS is required within specified timelines.