Night Behavioral Health Technician — ED Care & Safety

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Cape Fear Valley Health in Fayetteville, NC seeks a Behavioral Health Technician for the Psychiatric Emergency Department. You will assist with admissions, monitor patients, and support daily living activities while maintaining a safe, therapeutic environment.

The role emphasizes crisis de-escalation, observation, and collaboration with nursing, security, and medical staff to ensure quality care during night shifts.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelors in Psychology/Social Work preferred.
• Nursing Assistant certification accepted.
• BLS from the American Heart Association required.
• Nonviolent Crisis Intervention training and certification within 30 days of employment.
• 2 years of psychiatric experience preferred.
• Unrestricted NCI Certification upon completion of training.

Responsibilities

• Provide routine patient care with observation, vital signs, and ADL support.
• Assist with admissions, transfers, and discharges, including contraband searches.
• Maintain a safe, therapeutic environment and de-escalate crises as needed.
• Assist with rounds, intake/output, and documentation of vital signs.
• Facilitate group activities and participate in performance improvement initiatives.

Skills

Crisis intervention

English proficiency

Verbal communication

Written communication

Customer service

Computer literacy

Education

High school diploma or equivalent

Associates or Bachelors in Psychology/Social Work preferred

Nursing Assistant certification accepted

Job description

Cape Fear Valley Health in Fayetteville, NC seeks a Behavioral Health Technician for the Psychiatric Emergency Department. You will assist with admissions, monitor patients, and support daily living activities while maintaining a safe, therapeutic environment.

The role emphasizes crisis de-escalation, observation, and collaboration with nursing, security, and medical staff to ensure quality care during night shifts.