Behavioral Health Tech: Crisis Intervention & Care

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC is seeking an ED Safety Attendant/Behavioral Health Technician to perform routine patient care, observe changes, take vital signs, and assist with activities of daily living under nurse supervision.

The role emphasizes crisis intervention, contraband searches, maintaining a safe, therapeutic environment, and collaboration with medical staff. Required CNA or related certification; BLS and NCI training preferred; nights shift.

Qualifications

• Must be able to observe and document patient condition.
• Excellent communication and customer service skills.
• Ability to work with children, adolescents, and adults with mental illness.
• NCI Training and crisis intervention knowledge preferred.

Responsibilities

• Assists with admissions including contraband searches and room orientation.
• Performs 15-minute rounding and continuous observation as directed.
• Maintains safe, clean, and therapeutic environment.
• Documents intake, vital signs, and patient belongings.

Skills

Observation skills

Communication skills

Customer service

Crisis intervention

De-escalation techniques

Education

Associates degree in Psychology/Social Work

Bachelor’s degree in Psychology/Social Work

Nursing Assistant certification

BLS certification

Job description

Cape Fear Valley Medical Center in Fayetteville, NC is seeking an ED Safety Attendant/Behavioral Health Technician to perform routine patient care, observe changes, take vital signs, and assist with activities of daily living under nurse supervision.

The role emphasizes crisis intervention, contraband searches, maintaining a safe, therapeutic environment, and collaboration with medical staff. Required CNA or related certification; BLS and NCI training preferred; nights shift.