Behavioral Health Tech Lead - Crisis Response & Mentorship

Ascension Recovery Services; Pleasant Hill (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefit

Dental & Vision Insurance

Employer-Paid Life Insurance

401(k) Retirement Plan

Generous PTO + holidays

Employee Assistance Program (EAP)

Career Pathways & Advancement

Trauma-Informed Work Environment

Modern Facilities & Tools

Strong Leadership support

Job summary

Thrive Now Recovery Centers is seeking a Behavioral Health Tech Lead for our residential treatment setting. You will provide direct client care, coordinate staff assignments, and ensure smooth shift operations while upholding trauma‑informed care and patient safety.

Join a mission‑driven team focused on compassionate, evidence‑based recovery, staff onboarding, and ongoing mentoring to new members. This role emphasizes collaboration, boundary setting, and incident management.

Qualifications

• Requires high school diploma or equivalent.
• Must be 21 years of age or older.
• CPR/First Aid certification or ability to obtain within 30 days.
• Valid driver’s license.
• Ability to pass background checks and motor vehicle screening.

Responsibilities

• Mentor peers in boundary-setting and de-escalation.
• Serve as first point of contact for incident response and documentation.
• Monitor adherence to schedules, shift routines, and program expectations.
• Support interventions to reduce client attrition.
• Provide CMA support if credentialed.
• Report operational needs and incidents to Supervisor.
• Model professionalism and trauma‑informed care.

Skills

CPR/First Aid certification

People skills

Crisis de-escalation

Documentation

Education

High school diploma or equivalent

Bachelor’s degree in human services (preferred)

Tools

Valid driver’s license

Job description

Thrive Now Recovery Centers is seeking a Behavioral Health Tech Lead for our residential treatment setting. You will provide direct client care, coordinate staff assignments, and ensure smooth shift operations while upholding trauma‑informed care and patient safety.

Join a mission‑driven team focused on compassionate, evidence‑based recovery, staff onboarding, and ongoing mentoring to new members. This role emphasizes collaboration, boundary setting, and incident management.