Behavioral Health Scheduling & Operations Coordinator

Peregrine Health, Inc.; Nashville, Northern (TN, KY); Hybrid; USD 35,000 - 48,000; Full time

Job summary

Peregrine Health, Inc. is seeking a Market Operations Coordinator in Nashville to manage the scheduling and coordination of behavioral health visits across partner sites.

You will ensure timely appointments, reschedule as needed, and maintain clear communication with patients, providers, and clinics. You will support panel management, optimize calendars to meet patient demand, and help patients and providers use digital tools to enhance care delivery.

Qualifications

• 2+ years in healthcare operations or scheduling.
• Telehealth or behavioral health experience is a plus.
• Strong organizational and communication skills.
• Proficiency with scheduling tools and technology.

Responsibilities

• Own the end-to-end visit scheduling process for behavioral health appointments.
• Coordinate follow-up visits and referrals for continuity of care.
• Serve as central point of contact for appointment logistics and scheduling conflicts.
• Support panel management by monitoring patient visit cadence and gaps in care.
• Maintain provider calendars and optimize appointment blocks to align with demand.
• Assist patients and providers in using digital tools to improve care.
• Foster cross-functional collaboration with providers and client sites to support coordination.

Skills

Scheduling

Healthcare operations

Communication

Organization

Problem-solving

Tools

EHRs

CRM systems

Scheduling tools

Job description

Peregrine Health, Inc. is seeking a Market Operations Coordinator in Nashville to manage the scheduling and coordination of behavioral health visits across partner sites.

You will ensure timely appointments, reschedule as needed, and maintain clear communication with patients, providers, and clinics. You will support panel management, optimize calendars to meet patient demand, and help patients and providers use digital tools to enhance care delivery.