Behavioral Health Security Specialist: Calm Crisis & Safety

Carilion Clinic; Christiansburg (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, &Vision

Employer Funded Pension Plan

Paid Time Off

Onsite fitness studios and wellness

Health app access

Childcare discounts

Continued education and training

Job summary

Carilion Clinic is seeking a Behavioral Health Security Officer for NRV to provide proactive violence prevention and security services across hospitals, units, and clinics. The role emphasizes de-escalation, calm communication, and collaboration with clinical teams to ensure safe, high-quality care.

Responsibilities include monitoring safety, responding to crises, and maintaining a visible, respectful presence.

Qualifications

• Minimum of three (3) years experience in security or behavioral health.
• Five (5) years of security, public safety or law enforcement preferred.
• Achieves or presents certification in system required de-escalation tactics prior to completion of orientation.

Responsibilities

• Assist clinical staff at designated locations under the Carilion Clinic Police and Security Department.
• Monitor the safety and security of individuals within the assigned unit or area of supervision.
• Interacts with individuals to establish trust and calm presence as part of the healthcare team.
• Respond to emergencies and crisis situations, intervening in escalating verbal exchanges as needed.
• Demonstrate sound judgment and maintain composure when dealing with abusive patients or visitors.
• Maintain high visibility in assigned areas and de-escalate potentially violent situations.
• Deliver patient care support as needed and provide excellent customer service.
• Support the mission, values, and policies of Carilion Clinic and collaborate with care teams.

Skills

De-escalation techniques

Conflict resolution

Communication skills

Problem solving

Judgment under pressure

Education

High School Diploma or equivalent

Criminal justice degree preferred

Tools

BLS certification

Job description

Carilion Clinic is seeking a Behavioral Health Security Officer for NRV to provide proactive violence prevention and security services across hospitals, units, and clinics. The role emphasizes de-escalation, calm communication, and collaboration with clinical teams to ensure safe, high-quality care.

Responsibilities include monitoring safety, responding to crises, and maintaining a visible, respectful presence.