Behavioral Health Security Officer & Crisis Intervention

DCH Health System; Dutton Place (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

DCH Health System seeks a Security Officer for the Behavioral Health Unit to ensure safety for patients, staff, and visitors. The role involves de-escalation, rapid response to emergencies, and maintaining a calm, supportive presence within a sensitive environment.

Responsibilities include monitoring premises, patrolling the unit, reporting incidents, and collaborating with clinical staff to manage patient behavior while adhering to HIPAA and hospital policies.

Qualifications

• High school diploma or equivalent required.
• Experience in security, law enforcement, or behavioral health preferred.
• Crisis intervention or de-escalation certification encouraged.
• Strong communication, observational, and conflict-resolution skills.
• Ability to stay calm in high-stress situations.

Responsibilities

• Monitor and secure the premises to prevent unauthorized access or disturbances.
• Patrol the unit and ensure areas are safe and hazard-free.
• Respond promptly to alarms, emergencies, or incidents within the unit.
• De-escalate potentially volatile situations and assist in crisis management.
• Maintain a calm and respectful presence to support a secure environment.
• Assist clinical staff in non-physical interventions to manage patient behavior.
• Enforce unit policies with dignity and respect.
• Observe and report unusual patient behavior or security concerns.
• Operate and monitor surveillance systems as necessary.
• Provide detailed incident and safety reports using hospital systems.
• Adhere to hospital policies, HIPAA, and safety regulations.
• Complete ongoing training in behavioral health and crisis management.
• Attend staff meetings and education sessions.

Skills

Communication skills

Calm under pressure

Observation skills

Conflict resolution

De-escalation techniques

Education

High school diploma

Tools

Email systems

Time & attendance software

Learning management software

Intranet

Job description

DCH Health System seeks a Security Officer for the Behavioral Health Unit to ensure safety for patients, staff, and visitors. The role involves de-escalation, rapid response to emergencies, and maintaining a calm, supportive presence within a sensitive environment.

Responsibilities include monitoring premises, patrolling the unit, reporting incidents, and collaborating with clinical staff to manage patient behavior while adhering to HIPAA and hospital policies.