Behavioral Health Resources Liaison

Centers for Independence; Milwaukee (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Centers for Independence in Milwaukee, WI, is seeking a professional administrative role to support the CCBHC grant and program activities. The role coordinates with hospitals, clinics, and community resources to assist clients and ensure compliant data collection.

The position focuses on liaison work, intake processes, and ongoing program support, with duties including documentation, scheduling, and coordinating care across teams. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree in social work, Public Health, Health Care Administration, Criminal Justice, or related field.
• Minimum of 1 year of experience working with adults with severe and persistent mental illness.
• Administrative or leadership focus preferred.

Responsibilities

• Lead and build relationships with the CCBHC team, program staff, local hospitals and clinics, and clients.
• Coordinate community resources and outside service providers to assist staff.
• Complete forms and capture data required by CCBHC criteria to support program outcomes.
• Develop and maintain working relationships with professionals and networks.
• Participate in committees and work groups focused on quality improvement and service delivery.
• Assist clients in identifying resources and provide outreach/direct linkage to services.
• Collect and update NOMs and client demographics in the electronic health record.
• Schedule and accompany clients to doctor appointments as needed.
• Conduct post-CRC follow-up to coordinate care and goal completion.
• Serve as CCBHC grant ambassador and trainer for staff.
• Attend weekly CCBHC and program meetings and contribute to outcomes.

Skills

Written communication

Oral communication

Time management

Microsoft Office

Data collection

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

Centers for Independence in Milwaukee, WI, is seeking a professional administrative role to support the CCBHC grant and program activities. The role coordinates with hospitals, clinics, and community resources to assist clients and ensure compliant data collection.

The position focuses on liaison work, intake processes, and ongoing program support, with duties including documentation, scheduling, and coordinating care across teams. Strong communication and organizational skills are essential.