FT Community Health Worker - CCBHC

Centers for Independence; Milwaukee (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Centers for Independence in Milwaukee, WI is seeking a professional administrative specialist to support the CCBHC grant program. You will liaison between the grant team and program staff, coordinate community resources, and assist with client paperwork while ensuring compliance with grant criteria.

The role requires a bachelor’s degree, experience with adults with mental illness, data collection, and comfort with Microsoft tools. Travel up to 25% and a 1st shift, full-time schedule are included.

Qualifications

• Ability to build relationships with hospital/clinic partners and clients.
• Strong oral and written communication, time management, and data handling.
• Familiarity with documenting and processing data per grant requirements.

Responsibilities

• Lead and build relationships with the CCBHC team and program staff.
• Coordinate community resources and outside service providers for clients.
• Complete forms and data capture per CCBHC SUPRT/A criteria and update client records.
• Participate in committees and work groups to support program quality improvement.
• Assist clients with appointments and relay changes in client status to staff.
• Travel occasionally to meet clients for data collection or transport.

Job description

Job Details

Job Location: CFI Main Campus - Milwaukee, WI 53233

Position Type: Full Time - Union

Education Level: 4 Year Degree or Equivalent Experience

Travel Percentage: Up to 25%

Job Shift: 1st Shift

Job Category: Nonprofit - Social Services

Job Purpose: This is a professional administrative position providing program support, obtaining community resources, connecting with hospitals and clinics, assisting with client paperwork needs, and compliance with the criteria set forth in the Certified Community Behavioral Health Clinics (CCBHC) grant. This position will serve as a liaison between the CCBHC grant team and the program which the individual is assigned to.

Essential Job Functions

• Provide effective leadership and relationship building with the CCBHC team, the team(s) of the program assigned to, local hospitals and clinics, and the clients.
• Locate and coordinate various community resources, day programs, and outside service providers to assist program staff as they serve clients. Develop and enhance cooperative professional relationships with local community agencies.
• Complete all forms and capture all data required by the CCBHC criteria set forth in the regulations. This includes SUPRT-A/C data collection and collecting and updating client demographic data in CFI’s electronic health record.
• Actively participates in Behavioral Health Clinic, CCBHC, and CFI committees, task forces, weekly meetings, and work groups relevant to the program focusing and quality improvement and enhanced service delivery.
• Assist clients in scheduling and attending doctor appointments as needed and report any changes in client behavior and functioning to appropriate staff when observed.
• Work in partnership with Behavioral Health Clinic programs to serve as a CCBHC grant ambassador and trainer for program staff.
• Administer intake, discharge, six-month, and annual Substance Abuse and Mental Health Services Administration (SAMHSA) Unified Performance Reporting Tool (SUPRT) – A/C reassessment interviews as well as various screenings and assessments as required by the CCBHC criteria set forth in the regulations.
• Occasionally travel outside of the office to meet with clients for data collection or transport to appointments.
• Other duties as required.

Qualifications

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted) Minimum Required Education: Bachelor’s degree in social work, Public Health, Health Care Administration, Criminal Justice, or other relevant degrees/experience. Administrative or leadership focus preferred. Certification as a functional screener is not required but desired.

Minimum Required Experience:Administrative or leadership focus preferred. Minimum of 1 year of experience working with adults with severe and persistent mental illness.

Travel Type: Up to 25%

Required Valid Driver’s License:Valid Wisconsin driver’s license

Required Auto Insurance:Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities

• Ability to serve those with serious mental illness (SMI) and co-occurring disorder (COD) substance use/abuse disorders (SUD).
• Effective oral and written communication, time management, and mathematical skills.
• Knowledge and execution of Evidence Based Practices for SMI/SED/SUD/COD and trauma in adults and children.
• Competent in the administration of screenings, assessments, and documentation for adults.
• Knowledge of the service continuum and network of adults and disability service providers in Milwaukee County.
• Comprehensive knowledge of the range of needs of adults living in the community.
• Demonstrated proficiency using a laptop and navigating through a variety of Microsoft programs with the ability to learn Agency computer software.
• Adapts to changing business needs, conditions, and work responsibilities.
• Makes timely, informed decisions that consider the facts, goals, constraints, and risks.
• Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Manages staff in ways that improve their ability to succeed on the job.
• Promotes organizational mission and goals and shows the way to achieve them.
• Ability to perform well in a fast-paced work environment.
• Access to a reliable personal vehicle.

Physical Requirements, Visual Acuity, and Work Conditions

Physical Requirements: On occasion, must be able to push/pull/lift/move objects weighing at least 50 pounds. Must have the ability to climb at least two flights of stairs.

Visual Acuity:The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions:Work is performed in an office environment or other various community settings which may include various outdoor weather conditions, loud noises, fluctuating temperatures and the occasional use of stairs. This position frequently works with office equipment including, but not limited to, personal computers, photocopiers, fax machines, and multiline phones. Usual work hours are from 8:00AM-4:30PM.